CX Partners Directory

Independent directory of implementation partners across Adobe, Salesforce, Google, Microsoft and 25+ platforms. Filter by product, partnership information, geography, industry served, company size and capabilities — every profile records its public sources.
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Tidal Commerce is a premier, outcome-focused, award-winning eCommerce consulting and engineering boutique serving enterprise B2B and B2C with comprehensive solutions from strategy and ideation to implementation and management. Headquartered in Toronto, with clients across North America, Tidal is a recognized expert in Headless and Composable technologies.

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T1A is a leading global advanced analytics, marketing technology, and data management consulting firm. We are delivering best-of-breed solutions for large corporations in telco, media, financial, and retail industries that seek to leverage the most out of advanced analytics and big data to supercharge their digital transformation.

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Tomorrow is a digital agency that brings enterprise experience to the Shopify ecosystem. We’re honored to work with some of the most respected brands in the world. As an eCommerce focused digital agency based in New York City and official Shopify Plus Agency Partner. Tomorrow provides strategy, design, UX, and technology solutions for industry leading brands and retailers.

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Manifesto, the multi-award winning digital experience agency has joined forces to represent the Digital Experience capability of TPXimpact. At TPXimpact we believe that all organisations have a responsibility to be a force for good in the world, helping the planet, the people and the communities they serve.

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Tribe47 is an e-commerce business consultancy that specializes in conceiving, launching, growing, and optimising ecommerce ventures for businesses in both physical and digital product sectors. We offer end-to-end services that integrate strategic consulting with hands-on execution, ensuring that our clients can effectively enter, scale, and succeed in the ecommerce market.

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tsworks is a global consulting and solution engineering firm based across USA, UK, India & Canada. We drive digital transformation for Retail, Logisitics & Supply Chain, and Banking-Financial services through high value consulting, and on-time delivery.

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About Turbine Kreuzberg Turbine Kreuzberg is a software agency from Berlin specialized in digital commerce, data/AI, and cybersecurity. The engineers and tech specialists build enterprise applications, such as commerce platforms, marketplaces, data applications, and custom components.

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We are a growth-focused digital consultancy and certified Bloomreach Partner, helping enterprise brands turn customer data into personalized, revenue-driving experiences. Our expertise sits at the intersection of commerce, content, data, and performance marketing.

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Underground Ecom is a specialist CRM and email marketing agency that builds retention systems that actually work. We help brands move beyond basic email blasts to strategic customer marketing – designing lifecycle programmes, implementing Bloomreach Engagement, and turning customer data into commercial outcomes.

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Unit M – Ihr Partner in der DACH Region für digitale Vertriebslösungen im B2B Mittelstand. Wir haben über 25 Jahre Erfahrung mit digitalen Vertriebs- und Kunden­service Lösungen und verstehen uns als Partner und Ideengeber unserer Kunden und unterstützen mittel­ständische Unternehmen bei der Digitalisierung von Vertrieb und Kunden­service.

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At Unstructured, we specialise in transforming data into actionable insights that empower business leaders to make informed decisions. As a trusted Bloomreach partner, we help businesses optimise their digital strategies through deep market research, data analysis, and customer behaviour insights.

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Vecton is an independent marketing automation agency, recognized for its multi-certified expertise in maximizing the return from CRM platforms for industry leaders. With a focus solely on CRM potential, Vecton brings deep, targeted insights to tool selection and implementation, helping businesses navigate the complexities of modern marketing technology.

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We’re a Shopify Plus agency. We were born in 2016 and have been helping direct-to-consumer brands like AVON, French Connection, Comet and Castore scale ever since. We’ve made a mark in the Shopify Plus world, but involve ourselves beyond just building ecommerce stores.

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We offer our clients an immense number of services that aim at the most invigorating experience in business development.

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Vervaunt is a London-based ecommerce consultancy and paid media agency – focused solely on supporting and driving growth for brands and retailers. We started in late 2017 and haven’t looked back – we’re really proud of our team and the clients we work with.

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We are Vielendark. A company that focuses on leveraging the potential of marketing automation and personalization for eCommerce businesses. We complement our work with customer data by creating authentic and functional brand communications. We are guided by the idea that “With no paths, anything is possible”.

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For us, digital success is rooted in two core skills. Extracting data insights to optimize business practices. Proving empathy to create what’s relevant. We shaped our portfolio to cover both while learning in close collaboration with our clients, what drives success. This is what we call Human Centered Business Growth.

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Voxwise helps clients to achieve customer centricity with data, technology and our experience Leading companies have been using our help for more than 10 years to deliver growth. Together we turn raw customer data and technology into tangible value. Read more about our latest results: How BrewDog increased revenue +13.

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About Waeg Waeg is a Salesforce® Platinum Consulting Partner with offices across Europe, and the leading Salesforce B2B Commerce Partner in Europe. We relish working with clients who share our drive, ambition and passion to succeed and deliver, but also who share our core values: Integrity, Commitment and Excellence. Waeg is Old English for “wave”.

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Wallmander & Co is a leading BigCommerce agency in the Nordics, specializing in building high-performing e-commerce solutions for rapidly growing businesses. We combine deep technical expertise with a comprehensive understanding of the BigCommerce platform to deliver secure, scalable, and user-friendly websites that drive sales and customer engagement.

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Wasserman Digital – designs, builds, manages and markets ecommerce solutions, custom applications and complex digital integrations for business-to-consumer and business-to-business companies.

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WeAgency is a full-stack CRM-marketing agency which helps clients win customers by creating a unified system of communication throughout the lifecycle. We use expertise and modern technologies to improve our efficiency: selection of personal recommendations, automated behavioral chains, machine learning, and many others.

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We believe in brand living. It’s a philosophy we’ve derived from a collective 50 years of experience as executives in marketing, pricing, and strategy for enterprise and public companies. We believe a brand should be an experience in the marketplace – adapting and adjusting for all environments and touchpoints – replacing the passive experiences of static design and singular story.

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Automated email marketing. We increase sales based on data. Starting with setup an email strategy to effective templates, technical issues and daily email management.

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The CX Partners Directory: Finding the Right Partner on Any Platform

What this directory covers, how partner programs work across Adobe, Salesforce, Google, Microsoft and the rest of the CX landscape, and how to turn 2,000+ listings into a confident shortlist.

This directory exists to answer one question well: of the thousands of companies claiming expertise in your platform, which ones deserve a place on your shortlist? Every vendor runs its own partner finder, and every finder tells you who is enrolled. None tell you how a partner compares against rivals, what customers actually experienced, or whether the firm that excels at one product is competent at the one you are buying. CX Partners records partners across every major ecosystem on one comparable basis: verified partnership tiers, company scale, geography, industries served and moderated customer reviews — with the sources behind every claim documented on the profile.

One Directory, Every Major CX Ecosystem

PlatformPartner program & tiersWhat partners deliver
AdobeSolution Partner Program: Community → Certified → Gold → PlatinumAEM, Analytics, Target, Campaign, Commerce, Marketo, RT-CDP and Workfront implementations, migrations and managed services
SalesforceBase → Ridge → Crest → Summit, scored on certs, delivery and CSATSales/Service/Marketing/Commerce/Data Cloud, MuleSoft and Tableau — practice depth varies sharply by cloud
GoogleGMP Certified Companies per product; Cloud Partner/Premier with SpecializationsGA4, DV360, CM360, SA360 measurement and media; BigQuery, Looker and Vertex AI data work
MicrosoftSolutions Partner designations (Business Applications, Data & AI) + specializationsDynamics 365 CRM/service/field/commerce and the Azure data stack through Fabric
HubSpotProvider → Gold → Platinum → Diamond → Elite, on delivered revenue + accreditationsCRM implementations, marketing operations, RevOps and migrations from Marketo/Salesforce
DatabricksRegistered → Validated → Select → Elite with validated capabilitiesLakehouse builds, warehouse/Hadoop migrations, Unity Catalog governance and MLOps
SnowflakeSelect → Premier → Elite on SnowPro-certified staff and deliveryWarehouse migrations, cost governance, data engineering and Cortex-era AI enablement
TealiumSelect → Advanced → Strategic → Global PremierAudienceStream CDP builds, iQ tag governance and EventStream server-side collection
Mixpanel / AmplitudeSmall certified solutions-partner pools, vetted on deliveryProduct-analytics implementations: tracking plans, identity, migrations and enablement
15+ moreSitecore, Optimizely and SAP (Silver→Gold→Platinum), Oracle OPN, Bloomreach, VWO, OneTrust, AWS tiers + competenciesDXP, commerce, experimentation, privacy and contact-center delivery — each documented on its platform page

Reading Partner Tiers Across Vendors

Every vendor gamifies its ecosystem differently, but the ladders rhyme: registration tiers that mean little beyond enrollment, certification tiers that prove invested headcount, and the top tiers — the Platinums, Summits and Elites — that signal sustained delivery volume and the deepest vendor relationships. Three rules travel across every ecosystem:

  • Tier is a credibility floor, not a verdict — a mid-tier specialist that puts senior consultants on your account routinely outperforms a top-tier giant that staffs juniors.
  • Certifications belong to individuals — ask for the credentials of the named delivery team, not the company logo wall.
  • Tier rarely transfers across products — a partner elite in one cloud can be a beginner in its neighbor, which is why this directory records partnership data per product, not per brand.

How to Choose a Partner — On Any Platform

  • Filter on verifiable facts first — product, verified tier, geography, company size and industry experience cut thousands of candidates to a dozen in minutes.
  • Read profiles for evidence, not adjectives — certified staff, documented specializations and reviews with sample sizes.
  • Shortlist three — enough for genuine comparison, few enough for real evaluation.
  • Run a shared, scenario-based RFP — identical priced scenarios expose how each partner thinks and what work honestly costs.
  • Interview the delivery team, not the sales team — the bait-and-switch bench is the most common failure mode in every ecosystem.
  • Check references like an auditor — same industry, product and scale; ask about the last missed deadline and what the partner did about it.

What Do Partners Charge?

EngagementTypical rangeWhat drives the price
Senior consultant rates$150–300/hour (NA/EU); blended offshore 30–50% lowerSeniority mix, delivery location, platform scarcity
Focused implementationTens of thousands (GA4 rebuild, HubSpot onboarding, single-product setup)Integration count, data readiness
Enterprise programSix to seven figures (AEM estate, multi-cloud Salesforce, Databricks migration)Scope, migration volume, custom build surface
Support retainerA few thousand to five figures monthlyHours, SLA strength, named-team continuity
Managed servicesFive figures monthly at full coveragePlatform complexity, coverage hours, AI/optimization scope

Two cost truths travel everywhere: integration count and data quality drive budgets more than the platform license does, and the cheapest bid is usually re-priced later through change requests. Each product page carries platform-specific ranges; make candidates price identical scenarios so quotes compare.

Engagement Models: Project, Retainer or Managed Service

ModelBest forWatch the fine print
Fixed-scope projectImplementations and migrations with definable end statesScenario-priced proposals, staged payments on acceptance, explicit change-request rates
Monthly retainerOngoing optimization, campaign operations, supportRollover policy, what counts against hours, named-team continuity
Managed serviceTeams without an internal platform ownerSeverity-based SLAs in the contract, documentation in your systems, exit knowledge-transfer clause

Whichever shape you buy, the universal contract rules hold: you own every asset, credential and account; substitution of named team members needs your approval; and a first engagement deserves a quarterly exit window rather than an annual lock-in. A partner confident in its delivery accepts all three without flinching — hesitation is information.

When Do You Need a Partner at All?

  • A new implementation or re-platform — architecture decisions made in month one compound for years; pattern recognition from dozens of prior builds is the thing you cannot hire quickly.
  • A migration — between vendors, versions or clouds, where redirect maps, data reconciliation and parallel-run discipline protect revenue.
  • A rescue — when an instance implemented cheaply two years ago now costs more in workarounds than a repair would.
  • Day-two operations — below roughly 20–30 hours a month of genuine need, a retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Red Flags That Travel Across Every Ecosystem

  • The bait-and-switch bench — seniors sell, juniors deliver. Ask by name who will do the work; interview those individuals.
  • Quotes without questions — pricing your project without asking about data volumes or integrations is quoting a template, not your reality.
  • Certification theater — company badge walls offered instead of the named team’s individual credentials.
  • Dependency economics — resistance to documentation, knowledge transfer or admin access that keeps you hostage.
  • Vanity measurement — reporting built on opens and impressions rather than the revenue metrics leadership tracks.
  • Opinion-free delivery — a competent partner politely tells you what is wrong with your setup within a month; a partner with no opinions is not looking.

Specialist, Multi-Platform Partner or Global SI?

Single-platform specialists offer the deepest product craft and senior attention when one platform carries the project. Multi-platform partners — many firms here hold verified status across Adobe, Salesforce, Google and the data platforms simultaneously — earn their premium when your stack genuinely spans ecosystems: one accountable team wiring Adobe experiences to Snowflake data beats two vendors blaming each other across an integration. Global systems integrators bring program management for multi-country rollouts, with the standing caveat that the team you meet in the sales cycle must be the team that delivers. The platform-tier badges on every profile show which shape a firm actually is — count them, then verify depth per product.

How to Use This Directory

  1. Filter by the product in scope, your country or region, and the industries that matter — the listings above update as you go.
  2. Open profiles to compare verified partnership data, company scale and customer reviews, or use the compare tool for a structured view.
  3. Read the product page for your platform — every one carries a buyer’s guide covering the partner-program ladder, services, costs and questions worth asking.
  4. Build an RFP from the product-specific templates, or let the advisor generate a shortlist matched to your requirements.
  5. Verify certifications and references before any commercial conversation.

Why an Independent Directory Matters

Most “best partners” lists online are pay-to-play rankings or agency blog posts ranking themselves first. This directory takes a different position: no sponsored placement, no imported review scores, and a published methodology for how data is gathered and corrected. Partnership tiers are recorded from public vendor programs with sources and last-checked dates; reviews pass human moderation before publication; and when information could not be publicly verified, profiles say so rather than papering over the gap. That restraint costs polish but buys trust — and for a decision that typically commits six or seven figures over multiple years, trust in the underlying data is the entire point of using a directory at all.

Partner Directory FAQs

What is the CX Partners directory?

An independent directory of 2,000+ implementation partners, consultancies and agencies across Adobe, Salesforce, Google, Microsoft, HubSpot, Databricks, Snowflake, Tealium, Mixpanel and 25+ platforms — with verified partnership tiers, company data and moderated customer reviews on every profile, and the sources behind each claim documented.

How do I find the right partner for my platform?

Filter the directory by product, verified partnership tier, country and company size to cut thousands of candidates to a dozen; read profiles for evidence rather than adjectives; shortlist three firms; then run a shared, scenario-based RFP so answers stay comparable. Each product page carries a full buyer’s guide for its platform.

What do partner tiers like Platinum, Summit or Elite actually mean?

Top tiers signal sustained certified headcount and delivery volume in that vendor’s program — Adobe Platinum, Salesforce Summit, HubSpot Elite, Snowflake Elite and similar. Treat tier as a credibility floor, not a verdict: verify individual certifications on the named delivery team, and remember tier rarely transfers between products of the same vendor.

How much do implementation partners charge?

Senior consultants at established partners typically bill $150–300 per hour in North America and Western Europe; blended onshore-offshore teams reduce effective rates 30–50%. Focused single-product projects run tens of thousands, enterprise programs six to seven figures, and ongoing retainers a few thousand to five figures monthly — with integration count and data quality driving budgets more than the license.

Should I choose a specialist or a multi-platform partner?

Single-platform specialists offer the deepest craft and senior attention when one platform carries the project. Multi-platform partners pay off when your stack genuinely spans ecosystems — one accountable team beats two vendors blaming each other across an integration. Global SIs suit multi-country program management, provided the sales-cycle team is the delivery team.

When do I need a partner instead of hiring in-house?

Four reliable triggers: a new implementation or re-platform, a migration between vendors or versions, a rescue of an underperforming instance, and day-two operations. Below roughly 20–30 hours a month of genuine need, a support retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Are the reviews and rankings in this directory paid?

No. There is no sponsored placement or partner self-service: partnership tiers are recorded from public vendor programs with sources and last-checked dates, reviews pass human moderation before publication, and directory ordering uses verifiable data — tier, company scale and customer rating — never payment.

What should a partner RFP include?

Current-state architecture, integration list, data volumes, required SLAs and two or three priced scenarios drawn from your roadmap — scenario pricing exposes how a partner thinks and what work really costs. Product-specific RFP templates for every platform in this directory are available on the RFP page.

What are the biggest red flags when choosing a partner?

The bait-and-switch bench (seniors sell, juniors deliver), quotes given without questions about your estate, company badge walls offered instead of named-team credentials, resistance to documentation and knowledge transfer, and reporting built on vanity metrics. Any one of them predicts an expensive engagement.

Which platforms does the directory cover?

Nineteen platforms and 100+ products: Adobe Experience Cloud, Salesforce, Google Marketing Platform and Google Cloud, Microsoft Dynamics 365 and Azure, HubSpot, Databricks, Snowflake, Tealium, Mixpanel, Amplitude, Sitecore, Optimizely, SAP CX, Oracle CX, Bloomreach, VWO, OneTrust and AWS customer-experience services.