CX Partners Directory

Independent directory of implementation partners across Adobe, Salesforce, Google, Microsoft and 25+ platforms. Filter by product, partnership information, geography, industry served, company size and capabilities — every profile records its public sources.
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We are a digital consultancy combining years of experience in marketing, technology, data, and commerce. Our mission is to build human-centric brands organized around exceptional customer experiences. Together with media agency Mindsquared, we create a consultancy group Mind2FLO.

  • Bloomreach Engagement
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Flourish is a specialist CRM agency dedicated to empowering and supporting businesses and NFP organisations to implement customer journeys that deliver a positive return on investment. We have a team of over 50 talented people working across our UK and Dubai offices.

  • Bloomreach Engagement
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FORECOM is a fast-growing provider of digital solutions, specializing in the integration of data, technology, and human expertise to enhance business outcomes. With a focus on driving growth, we offer a range of services including account-based marketing, lead generation, and outreach support, among others.

  • Bloomreach Engagement
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About foryouandyourcustomers As a long-term think​ing and re​la​tion​ship-ori​ented ser​vice provider, foryouandyourcustomers accom​pa​nies you on your way to dig​i​tal change. Our dynamic teams are working as part of a cross-organisational network.

  • Bloomreach Engagement
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LUXURY DIGITAL MARKETING CONSULTANCY CONNECTING PREMIUM BRANDS WITH HNW AUDIENCES. Leveraging our extensive network of more than 50 industry leaders, we deliver an unparalleled consultancy to connect your brand with HNW and wealthy audiences.

  • Bloomreach Engagement
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As a marketing performance partner, Go Inspire add measurable value to your business by delivering short, medium and long-term marketing growth. By gaining a deep understanding of your business challenges, we develop pragmatic, insight-driven strategies – tailored to drive your desired outcomes.

  • Bloomreach Engagement
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About Gradient Edge At Gradient Edge we are a product engineering organisation at heart. With an innovative focus combining commerce, content, data and machine learning architectures, we develop products and provide expert consulting services to enable the next generation of digital commerce and data-driven customer experiences.

  • Bloomreach Engagement
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Digital & Commerce at the speed of GREAT. Anyone would prefer GREAT over good. Thus, we didn’t choose our name out of sheer arrogance. We did so because it defines the data-driven experiences we deliver to the world’s top brands using world-class platforms from algolia, Amplience, ArcXP, AWS, bloomreach, and commercetools. Big ideas, small teams, and GREAT results. Headless & Composable.

  • Bloomreach Engagement
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Groove Commerce is a full-service agency that designs, builds and grows websites for leading eCommerce brands. Founded in 2007, the agency has helped hundreds of clients drive measurable impact and ROI. Groove Commerce uses 5 Core eCommerce Metrics to build strategic and growth-driven partnerships.

  • Bloomreach Engagement
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Realistic marketing strategies for tangible results. GROOW isn’t just a marketing agency. We live by a dynamic motto: “From experiments to sales,” leading marketing activities into real results. Our tailor-made marketing strategies combine unique approach to every client and digital first strategy.

  • Bloomreach Engagement
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Day by day, it is becoming more difficult to cut through the noise. To move your business forward we analyse and optimise your process, uncovering and filling any gaps. We know just the tools to reach your goals. And with this ‘tech’ we offer you transparency, not excessive theory.

  • Bloomreach Engagement
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Gruppo Euris is an IT company with over 30 years of experience, ranked among the top 100 IT companies in Italy. The company focuses on digital transformation and digital process optimization, offering IT consultancy and systems integration. The company develops custom solutions using a variety of cutting-edge languages and frameworks, thanks to the constantly updated skills of its team.

  • Bloomreach Engagement
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At Haloumi Marketing, we are passionate about helping businesses in the EMEA region harness the power of Bloomreach Engagement. As a team of ex-Bloomreach employees, each with over 5 years of experience, we bring unparalleled expertise and dedication to every project.

  • Bloomreach Engagement
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Hansa Marketing Services is an email marketing agency focused on creating data driven messaging, allowing our clients to create better customer experiences and drive incrementality. Everything we do is data-driven and actionable, using insights to create action plans that drive engagement. Using data as our backbone, we can help build databases to ensure data is accessible and actionable.

  • Bloomreach Engagement
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As your outsourced CMO, we’re here to be part of your team. We’re shifting the marketing paradigm by putting client success ahead of our own. We help grow your business digitally At Hawke we believe in service, not a ‘smoke and mirrors’ approach to marketing.

  • Bloomreach Engagement
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Hexdon is a data consultancy. We focus on human experience first that helps you deliver value from data strategy, analytics, insight to action and knowledge management. We focus on human experience, with data onside. Hexdon helps companies like yours to deliver data driven business success. We put people first as we design, develop and deliver data driven solutions.

  • Bloomreach Engagement
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Heystack is a technical marketing agency that helps brands to better communicate with their customers, helps businesses to better engage with their software, and makes martech a true extension of marketing teams. With decades of Martech experience, the Heystack team has worked with business across Publishing, Media & Entertainment, Real Estate, Travel Hospitality, Fintech, Retail and Insurance.

  • Bloomreach Engagement
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At HiData, we work towards a more conscious online presence. We help companies worldwide to get more clarity and awareness into their business decisions by using the power of hi-quality data. We believe in earning visitors by being relevant.

  • Bloomreach Engagement
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Hindson Consulting provides consultancy and project management services for the implementation of CDP Solutions. We have designed and implemented 30+ CDP Solutions across all vertical markets. We help businesses design and deliver their digital data transformation strategies.

  • Bloomreach Engagement
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  • Mixpanel Product Analytics
  • Bloomreach Engagement
  • Amplitude Analytics
  • Twilio Segment
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I-COM was founded in 2004, starting with just a handful of employees. Since then, we’ve gone from strength to strength, growing to a 30+-person team of passionate digital marketers, web developers, designers, project managers, and a fantastic leadership team.

  • Bloomreach Engagement
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“Icreon’s expertise spans digital strategy, consulting, implementation, and managed services across commerce, content, and cloud. By implementing personalized digital experiences at scale, Icreon empowers its clients to create immersive, impactful, and customer-centric experiences that drive revenue and growth.

  • Bloomreach Engagement
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About Ideable Solutions Technological support in digital transformation processes , experts in the Industrial, Health, Media and Public Administration sectors. Development of web applications and mobile apps, integration of software systems. Conceptualisation and development of software products.

  • Bloomreach Engagement
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The CX Partners Directory: Finding the Right Partner on Any Platform

What this directory covers, how partner programs work across Adobe, Salesforce, Google, Microsoft and the rest of the CX landscape, and how to turn 2,000+ listings into a confident shortlist.

This directory exists to answer one question well: of the thousands of companies claiming expertise in your platform, which ones deserve a place on your shortlist? Every vendor runs its own partner finder, and every finder tells you who is enrolled. None tell you how a partner compares against rivals, what customers actually experienced, or whether the firm that excels at one product is competent at the one you are buying. CX Partners records partners across every major ecosystem on one comparable basis: verified partnership tiers, company scale, geography, industries served and moderated customer reviews — with the sources behind every claim documented on the profile.

One Directory, Every Major CX Ecosystem

PlatformPartner program & tiersWhat partners deliver
AdobeSolution Partner Program: Community → Certified → Gold → PlatinumAEM, Analytics, Target, Campaign, Commerce, Marketo, RT-CDP and Workfront implementations, migrations and managed services
SalesforceBase → Ridge → Crest → Summit, scored on certs, delivery and CSATSales/Service/Marketing/Commerce/Data Cloud, MuleSoft and Tableau — practice depth varies sharply by cloud
GoogleGMP Certified Companies per product; Cloud Partner/Premier with SpecializationsGA4, DV360, CM360, SA360 measurement and media; BigQuery, Looker and Vertex AI data work
MicrosoftSolutions Partner designations (Business Applications, Data & AI) + specializationsDynamics 365 CRM/service/field/commerce and the Azure data stack through Fabric
HubSpotProvider → Gold → Platinum → Diamond → Elite, on delivered revenue + accreditationsCRM implementations, marketing operations, RevOps and migrations from Marketo/Salesforce
DatabricksRegistered → Validated → Select → Elite with validated capabilitiesLakehouse builds, warehouse/Hadoop migrations, Unity Catalog governance and MLOps
SnowflakeSelect → Premier → Elite on SnowPro-certified staff and deliveryWarehouse migrations, cost governance, data engineering and Cortex-era AI enablement
TealiumSelect → Advanced → Strategic → Global PremierAudienceStream CDP builds, iQ tag governance and EventStream server-side collection
Mixpanel / AmplitudeSmall certified solutions-partner pools, vetted on deliveryProduct-analytics implementations: tracking plans, identity, migrations and enablement
15+ moreSitecore, Optimizely and SAP (Silver→Gold→Platinum), Oracle OPN, Bloomreach, VWO, OneTrust, AWS tiers + competenciesDXP, commerce, experimentation, privacy and contact-center delivery — each documented on its platform page

Reading Partner Tiers Across Vendors

Every vendor gamifies its ecosystem differently, but the ladders rhyme: registration tiers that mean little beyond enrollment, certification tiers that prove invested headcount, and the top tiers — the Platinums, Summits and Elites — that signal sustained delivery volume and the deepest vendor relationships. Three rules travel across every ecosystem:

  • Tier is a credibility floor, not a verdict — a mid-tier specialist that puts senior consultants on your account routinely outperforms a top-tier giant that staffs juniors.
  • Certifications belong to individuals — ask for the credentials of the named delivery team, not the company logo wall.
  • Tier rarely transfers across products — a partner elite in one cloud can be a beginner in its neighbor, which is why this directory records partnership data per product, not per brand.

How to Choose a Partner — On Any Platform

  • Filter on verifiable facts first — product, verified tier, geography, company size and industry experience cut thousands of candidates to a dozen in minutes.
  • Read profiles for evidence, not adjectives — certified staff, documented specializations and reviews with sample sizes.
  • Shortlist three — enough for genuine comparison, few enough for real evaluation.
  • Run a shared, scenario-based RFP — identical priced scenarios expose how each partner thinks and what work honestly costs.
  • Interview the delivery team, not the sales team — the bait-and-switch bench is the most common failure mode in every ecosystem.
  • Check references like an auditor — same industry, product and scale; ask about the last missed deadline and what the partner did about it.

What Do Partners Charge?

EngagementTypical rangeWhat drives the price
Senior consultant rates$150–300/hour (NA/EU); blended offshore 30–50% lowerSeniority mix, delivery location, platform scarcity
Focused implementationTens of thousands (GA4 rebuild, HubSpot onboarding, single-product setup)Integration count, data readiness
Enterprise programSix to seven figures (AEM estate, multi-cloud Salesforce, Databricks migration)Scope, migration volume, custom build surface
Support retainerA few thousand to five figures monthlyHours, SLA strength, named-team continuity
Managed servicesFive figures monthly at full coveragePlatform complexity, coverage hours, AI/optimization scope

Two cost truths travel everywhere: integration count and data quality drive budgets more than the platform license does, and the cheapest bid is usually re-priced later through change requests. Each product page carries platform-specific ranges; make candidates price identical scenarios so quotes compare.

Engagement Models: Project, Retainer or Managed Service

ModelBest forWatch the fine print
Fixed-scope projectImplementations and migrations with definable end statesScenario-priced proposals, staged payments on acceptance, explicit change-request rates
Monthly retainerOngoing optimization, campaign operations, supportRollover policy, what counts against hours, named-team continuity
Managed serviceTeams without an internal platform ownerSeverity-based SLAs in the contract, documentation in your systems, exit knowledge-transfer clause

Whichever shape you buy, the universal contract rules hold: you own every asset, credential and account; substitution of named team members needs your approval; and a first engagement deserves a quarterly exit window rather than an annual lock-in. A partner confident in its delivery accepts all three without flinching — hesitation is information.

When Do You Need a Partner at All?

  • A new implementation or re-platform — architecture decisions made in month one compound for years; pattern recognition from dozens of prior builds is the thing you cannot hire quickly.
  • A migration — between vendors, versions or clouds, where redirect maps, data reconciliation and parallel-run discipline protect revenue.
  • A rescue — when an instance implemented cheaply two years ago now costs more in workarounds than a repair would.
  • Day-two operations — below roughly 20–30 hours a month of genuine need, a retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Red Flags That Travel Across Every Ecosystem

  • The bait-and-switch bench — seniors sell, juniors deliver. Ask by name who will do the work; interview those individuals.
  • Quotes without questions — pricing your project without asking about data volumes or integrations is quoting a template, not your reality.
  • Certification theater — company badge walls offered instead of the named team’s individual credentials.
  • Dependency economics — resistance to documentation, knowledge transfer or admin access that keeps you hostage.
  • Vanity measurement — reporting built on opens and impressions rather than the revenue metrics leadership tracks.
  • Opinion-free delivery — a competent partner politely tells you what is wrong with your setup within a month; a partner with no opinions is not looking.

Specialist, Multi-Platform Partner or Global SI?

Single-platform specialists offer the deepest product craft and senior attention when one platform carries the project. Multi-platform partners — many firms here hold verified status across Adobe, Salesforce, Google and the data platforms simultaneously — earn their premium when your stack genuinely spans ecosystems: one accountable team wiring Adobe experiences to Snowflake data beats two vendors blaming each other across an integration. Global systems integrators bring program management for multi-country rollouts, with the standing caveat that the team you meet in the sales cycle must be the team that delivers. The platform-tier badges on every profile show which shape a firm actually is — count them, then verify depth per product.

How to Use This Directory

  1. Filter by the product in scope, your country or region, and the industries that matter — the listings above update as you go.
  2. Open profiles to compare verified partnership data, company scale and customer reviews, or use the compare tool for a structured view.
  3. Read the product page for your platform — every one carries a buyer’s guide covering the partner-program ladder, services, costs and questions worth asking.
  4. Build an RFP from the product-specific templates, or let the advisor generate a shortlist matched to your requirements.
  5. Verify certifications and references before any commercial conversation.

Why an Independent Directory Matters

Most “best partners” lists online are pay-to-play rankings or agency blog posts ranking themselves first. This directory takes a different position: no sponsored placement, no imported review scores, and a published methodology for how data is gathered and corrected. Partnership tiers are recorded from public vendor programs with sources and last-checked dates; reviews pass human moderation before publication; and when information could not be publicly verified, profiles say so rather than papering over the gap. That restraint costs polish but buys trust — and for a decision that typically commits six or seven figures over multiple years, trust in the underlying data is the entire point of using a directory at all.

Partner Directory FAQs

What is the CX Partners directory?

An independent directory of 2,000+ implementation partners, consultancies and agencies across Adobe, Salesforce, Google, Microsoft, HubSpot, Databricks, Snowflake, Tealium, Mixpanel and 25+ platforms — with verified partnership tiers, company data and moderated customer reviews on every profile, and the sources behind each claim documented.

How do I find the right partner for my platform?

Filter the directory by product, verified partnership tier, country and company size to cut thousands of candidates to a dozen; read profiles for evidence rather than adjectives; shortlist three firms; then run a shared, scenario-based RFP so answers stay comparable. Each product page carries a full buyer’s guide for its platform.

What do partner tiers like Platinum, Summit or Elite actually mean?

Top tiers signal sustained certified headcount and delivery volume in that vendor’s program — Adobe Platinum, Salesforce Summit, HubSpot Elite, Snowflake Elite and similar. Treat tier as a credibility floor, not a verdict: verify individual certifications on the named delivery team, and remember tier rarely transfers between products of the same vendor.

How much do implementation partners charge?

Senior consultants at established partners typically bill $150–300 per hour in North America and Western Europe; blended onshore-offshore teams reduce effective rates 30–50%. Focused single-product projects run tens of thousands, enterprise programs six to seven figures, and ongoing retainers a few thousand to five figures monthly — with integration count and data quality driving budgets more than the license.

Should I choose a specialist or a multi-platform partner?

Single-platform specialists offer the deepest craft and senior attention when one platform carries the project. Multi-platform partners pay off when your stack genuinely spans ecosystems — one accountable team beats two vendors blaming each other across an integration. Global SIs suit multi-country program management, provided the sales-cycle team is the delivery team.

When do I need a partner instead of hiring in-house?

Four reliable triggers: a new implementation or re-platform, a migration between vendors or versions, a rescue of an underperforming instance, and day-two operations. Below roughly 20–30 hours a month of genuine need, a support retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Are the reviews and rankings in this directory paid?

No. There is no sponsored placement or partner self-service: partnership tiers are recorded from public vendor programs with sources and last-checked dates, reviews pass human moderation before publication, and directory ordering uses verifiable data — tier, company scale and customer rating — never payment.

What should a partner RFP include?

Current-state architecture, integration list, data volumes, required SLAs and two or three priced scenarios drawn from your roadmap — scenario pricing exposes how a partner thinks and what work really costs. Product-specific RFP templates for every platform in this directory are available on the RFP page.

What are the biggest red flags when choosing a partner?

The bait-and-switch bench (seniors sell, juniors deliver), quotes given without questions about your estate, company badge walls offered instead of named-team credentials, resistance to documentation and knowledge transfer, and reporting built on vanity metrics. Any one of them predicts an expensive engagement.

Which platforms does the directory cover?

Nineteen platforms and 100+ products: Adobe Experience Cloud, Salesforce, Google Marketing Platform and Google Cloud, Microsoft Dynamics 365 and Azure, HubSpot, Databricks, Snowflake, Tealium, Mixpanel, Amplitude, Sitecore, Optimizely, SAP CX, Oracle CX, Bloomreach, VWO, OneTrust and AWS customer-experience services.