CX Partners Directory

Independent directory of implementation partners across Adobe, Salesforce, Google, Microsoft and 25+ platforms. Filter by product, partnership information, geography, industry served, company size and capabilities — every profile records its public sources.

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IMPACT Commerce – Changing Commerce for the Better IMPACT is a leading digital commerce consultancy with 400+ experts across Europe and India. Founded in Denmark and 100% partner-owned, we specialize in creating impactful commerce and martech experiences that drive growth.

  • Bloomreach Engagement
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We are Digital Growth Specialists helping ambitious brands like yours push boundaries and drive impact. By using best-practice digital marketing & experience techniques, and data-driven insights, we build strategies that unlock your business’ growth potential. Today, Impression is a multi-disciplined, multi-award-winning team working with an exciting range of national and global brands.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Irish Titan builds and grows ecommerce channels, using only Titans (otherwise known as employees…no contractors, freelancers, or offshore resources) to deliver “Business First. Online Second.”℠ solutions. Our clan includes Marketing, Design, and Engineering Titans, providing our clients with a high touch “Partnerships, Not Transactions” experience.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Customer marketing is no longer simply communication interventions. It is about technology-enabled human relationships. We focus on creating experiences that customers can actively engage with from the brands they choose. And we do this by architecting and orchestrating data and technology for maximum customer and commercial benefit.

  • Bloomreach Engagement
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We are the biggest advertising agency in Slovakia while entirely Slovak-owned, not part of a global network; building our own network in central Europe instead. But don’t let “the biggest“ fool you, we are the most internationally awarded Slovak advertising agency as well.

  • Bloomreach Engagement
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Jung von Matt TECH : The Digital Boutique Agency of the Jung von Matt Group – the most Creative and Efficient Agency Group in the German-Speaking World Jung von Matt TECH stands for innovative, high-performance and user-friendly digital solutions that impress with state-of-the-art technologies and creative approaches.

  • Bloomreach Engagement
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At Kega we have a real passion for retail. With over 80 specialists – from developers to digital designers and from strategists to account managers – we take enterprising retailers and brands further. Drawing on powerful strategies, headless and composable ecommerce solutions and content that inspires, we provide a total solution that enables the potential of our clients.

  • Bloomreach Engagement
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About Key-Work Key-Work ist Experte für ganzheitliches Data Driven Marketing und Spezialist für die Exponea CDP Als Analyse-, Marketing- und IT-Experten beraten und begleiten wir Sie bei der Umsetzung Ihres ganzheitlichen Data Driven Marketings.

  • Bloomreach Engagement
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Kin + Carta is a global digital transformation consultancy committed to working alongside its clients to build a world that works better for everyone. As a certified Google Cloud partner, we work with enterprise clients to accelerate their digital transformation journeys with the power of Google Cloud.

  • Bloomreach Engagement
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Too often corporate IT teams and business counterparts are at odds. This is in large part because technologists too often focus on the technology solution itself rather than the underlying business problem. At KIS solutions we believe that technology is a tool to solve business problems. We focus on the business problem and operational processes which our solutions support.

  • Bloomreach Engagement
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KlewdUp is your on demand digital consultancy to accelerate your revenue and foster long term customer retention.

  • Bloomreach Engagement
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KlickPiloten are the digital marketing experts from Stuttgart, Hamburg and Berlin who advise, design, plan and support manufacturers, retailers, service providers and many more as a 360° online marketing agency.

  • Bloomreach Engagement
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Klish Group is a consulting firm specializing in web and digital content management strategy, design, and implementation for numerous Fortune 500 clients. Founded in 2003, Klish Group provides technology consulting services and software focused on delivering web content management, digital asset management, and globalization solutions.

  • Bloomreach Engagement
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KODLY has expertise in Digital Transformation, with strong focus on software delivery automation (CICD & DevOps) and migration of applications to the Cloud (Cloud Adoption). We have experience in moving legacy applications to a cloud environment, helping our customers to: reduce costs, increase productivity, security and reliability.

  • Bloomreach Engagement
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Koncepts Lab operates at the bleeding edge of AI, Data, Customer Experience (CX), and Platforms. We help enterprises rethink technology transformation, redefine processes, and thereby reimagine business models to create new performance frontiers. Our mission Keeping the user at the centre, leapfrog with a clear Al-first, Cloud-first, Data-first posture.

  • Bloomreach Engagement
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KPS logo

KPS

About KPS SAP Pinnacle Award finalist, Silver Stevie Award finalist for our Covid response and Winner of Ecommerce Site of the Year for our work with a client, we’re your best partner to bring SAP CX to life.

  • Bloomreach Engagement
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About Kraftvaerk A/S Kraftvaerk is an IT consultancy focused on business development. We develop high-quality solutions and services with the purpose of adding value to our clients through increased coherence between business systems, business processes and people. Decision-makers in companies and organisations choose Kraftvaerk as a partner, because we know what to do and what not to do.

  • Bloomreach Engagement
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Kruso is a leading digital technology partner specializing in complex, enterprise-grade commerce solutions across the Nordics and Europe. With deep expertise in composable architecture and modern digital ecosystems, we help ambitious brands navigate and accelerate their digital transformation.

  • Bloomreach Engagement
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Leading Lights is your strategic partner on the path to digital transformation. As a team of experienced consultants and software developers, we guide organizations from vision to implementation and ongoing operations. Our expertise spans industries such as Real Estate & Digital Platforms, Logistics & Supply Chain, and Insurance & Financial Services.

  • Bloomreach Engagement
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Web optimisation is like a puzzle. We put the pieces together to give you the whole picture. LeanConvert is the world’s fastest-growing customer experience, analytics and engineering company, with a history of helping the world’s biggest brands drive digital transformation and achieve ROI up to 10x.

  • Bloomreach Engagement
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Removing complications from effective CRM focusing on 3 areas; CRM strategy and enablement – to optimise customer growth, Tech set up and audit – to analyse the gaps in your execution, data enhancement and analytical capabilities and Customer Communications – Delivering the end results across the most relevant channel for your audience.

  • Bloomreach Engagement
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Marketing Technology with Impact In a world where marketing, data, and technology intersect, I help brands unlock their full potential. From strategy to execution, I deliver bold solutions that drive measurable results. With experience across Marketing, Finance, Telecom, Automotive, and Pharma, I transform classic challenges into opportunities—helping teams rethink, innovate, and lead.

  • Bloomreach Engagement
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About LiveArea, a Merkle Company LiveArea, a Merkle Company, is an award-winning global customer experience and commerce agency. We bring the full potential of digital business to life, helping brands create meaningful and lasting customer connections.

  • Bloomreach Engagement
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The CX Partners Directory: Finding the Right Partner on Any Platform

What this directory covers, how partner programs work across Adobe, Salesforce, Google, Microsoft and the rest of the CX landscape, and how to turn 2,000+ listings into a confident shortlist.

This directory exists to answer one question well: of the thousands of companies claiming expertise in your platform, which ones deserve a place on your shortlist? Every vendor runs its own partner finder, and every finder tells you who is enrolled. None tell you how a partner compares against rivals, what customers actually experienced, or whether the firm that excels at one product is competent at the one you are buying. CX Partners records partners across every major ecosystem on one comparable basis: verified partnership tiers, company scale, geography, industries served and moderated customer reviews — with the sources behind every claim documented on the profile.

One Directory, Every Major CX Ecosystem

PlatformPartner program & tiersWhat partners deliver
AdobeSolution Partner Program: Community → Certified → Gold → PlatinumAEM, Analytics, Target, Campaign, Commerce, Marketo, RT-CDP and Workfront implementations, migrations and managed services
SalesforceBase → Ridge → Crest → Summit, scored on certs, delivery and CSATSales/Service/Marketing/Commerce/Data Cloud, MuleSoft and Tableau — practice depth varies sharply by cloud
GoogleGMP Certified Companies per product; Cloud Partner/Premier with SpecializationsGA4, DV360, CM360, SA360 measurement and media; BigQuery, Looker and Vertex AI data work
MicrosoftSolutions Partner designations (Business Applications, Data & AI) + specializationsDynamics 365 CRM/service/field/commerce and the Azure data stack through Fabric
HubSpotProvider → Gold → Platinum → Diamond → Elite, on delivered revenue + accreditationsCRM implementations, marketing operations, RevOps and migrations from Marketo/Salesforce
DatabricksRegistered → Validated → Select → Elite with validated capabilitiesLakehouse builds, warehouse/Hadoop migrations, Unity Catalog governance and MLOps
SnowflakeSelect → Premier → Elite on SnowPro-certified staff and deliveryWarehouse migrations, cost governance, data engineering and Cortex-era AI enablement
TealiumSelect → Advanced → Strategic → Global PremierAudienceStream CDP builds, iQ tag governance and EventStream server-side collection
Mixpanel / AmplitudeSmall certified solutions-partner pools, vetted on deliveryProduct-analytics implementations: tracking plans, identity, migrations and enablement
15+ moreSitecore, Optimizely and SAP (Silver→Gold→Platinum), Oracle OPN, Bloomreach, VWO, OneTrust, AWS tiers + competenciesDXP, commerce, experimentation, privacy and contact-center delivery — each documented on its platform page

Reading Partner Tiers Across Vendors

Every vendor gamifies its ecosystem differently, but the ladders rhyme: registration tiers that mean little beyond enrollment, certification tiers that prove invested headcount, and the top tiers — the Platinums, Summits and Elites — that signal sustained delivery volume and the deepest vendor relationships. Three rules travel across every ecosystem:

  • Tier is a credibility floor, not a verdict — a mid-tier specialist that puts senior consultants on your account routinely outperforms a top-tier giant that staffs juniors.
  • Certifications belong to individuals — ask for the credentials of the named delivery team, not the company logo wall.
  • Tier rarely transfers across products — a partner elite in one cloud can be a beginner in its neighbor, which is why this directory records partnership data per product, not per brand.

How to Choose a Partner — On Any Platform

  • Filter on verifiable facts first — product, verified tier, geography, company size and industry experience cut thousands of candidates to a dozen in minutes.
  • Read profiles for evidence, not adjectives — certified staff, documented specializations and reviews with sample sizes.
  • Shortlist three — enough for genuine comparison, few enough for real evaluation.
  • Run a shared, scenario-based RFP — identical priced scenarios expose how each partner thinks and what work honestly costs.
  • Interview the delivery team, not the sales team — the bait-and-switch bench is the most common failure mode in every ecosystem.
  • Check references like an auditor — same industry, product and scale; ask about the last missed deadline and what the partner did about it.

What Do Partners Charge?

EngagementTypical rangeWhat drives the price
Senior consultant rates$150–300/hour (NA/EU); blended offshore 30–50% lowerSeniority mix, delivery location, platform scarcity
Focused implementationTens of thousands (GA4 rebuild, HubSpot onboarding, single-product setup)Integration count, data readiness
Enterprise programSix to seven figures (AEM estate, multi-cloud Salesforce, Databricks migration)Scope, migration volume, custom build surface
Support retainerA few thousand to five figures monthlyHours, SLA strength, named-team continuity
Managed servicesFive figures monthly at full coveragePlatform complexity, coverage hours, AI/optimization scope

Two cost truths travel everywhere: integration count and data quality drive budgets more than the platform license does, and the cheapest bid is usually re-priced later through change requests. Each product page carries platform-specific ranges; make candidates price identical scenarios so quotes compare.

Engagement Models: Project, Retainer or Managed Service

ModelBest forWatch the fine print
Fixed-scope projectImplementations and migrations with definable end statesScenario-priced proposals, staged payments on acceptance, explicit change-request rates
Monthly retainerOngoing optimization, campaign operations, supportRollover policy, what counts against hours, named-team continuity
Managed serviceTeams without an internal platform ownerSeverity-based SLAs in the contract, documentation in your systems, exit knowledge-transfer clause

Whichever shape you buy, the universal contract rules hold: you own every asset, credential and account; substitution of named team members needs your approval; and a first engagement deserves a quarterly exit window rather than an annual lock-in. A partner confident in its delivery accepts all three without flinching — hesitation is information.

When Do You Need a Partner at All?

  • A new implementation or re-platform — architecture decisions made in month one compound for years; pattern recognition from dozens of prior builds is the thing you cannot hire quickly.
  • A migration — between vendors, versions or clouds, where redirect maps, data reconciliation and parallel-run discipline protect revenue.
  • A rescue — when an instance implemented cheaply two years ago now costs more in workarounds than a repair would.
  • Day-two operations — below roughly 20–30 hours a month of genuine need, a retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Red Flags That Travel Across Every Ecosystem

  • The bait-and-switch bench — seniors sell, juniors deliver. Ask by name who will do the work; interview those individuals.
  • Quotes without questions — pricing your project without asking about data volumes or integrations is quoting a template, not your reality.
  • Certification theater — company badge walls offered instead of the named team’s individual credentials.
  • Dependency economics — resistance to documentation, knowledge transfer or admin access that keeps you hostage.
  • Vanity measurement — reporting built on opens and impressions rather than the revenue metrics leadership tracks.
  • Opinion-free delivery — a competent partner politely tells you what is wrong with your setup within a month; a partner with no opinions is not looking.

Specialist, Multi-Platform Partner or Global SI?

Single-platform specialists offer the deepest product craft and senior attention when one platform carries the project. Multi-platform partners — many firms here hold verified status across Adobe, Salesforce, Google and the data platforms simultaneously — earn their premium when your stack genuinely spans ecosystems: one accountable team wiring Adobe experiences to Snowflake data beats two vendors blaming each other across an integration. Global systems integrators bring program management for multi-country rollouts, with the standing caveat that the team you meet in the sales cycle must be the team that delivers. The platform-tier badges on every profile show which shape a firm actually is — count them, then verify depth per product.

How to Use This Directory

  1. Filter by the product in scope, your country or region, and the industries that matter — the listings above update as you go.
  2. Open profiles to compare verified partnership data, company scale and customer reviews, or use the compare tool for a structured view.
  3. Read the product page for your platform — every one carries a buyer’s guide covering the partner-program ladder, services, costs and questions worth asking.
  4. Build an RFP from the product-specific templates, or let the advisor generate a shortlist matched to your requirements.
  5. Verify certifications and references before any commercial conversation.

Why an Independent Directory Matters

Most “best partners” lists online are pay-to-play rankings or agency blog posts ranking themselves first. This directory takes a different position: no sponsored placement, no imported review scores, and a published methodology for how data is gathered and corrected. Partnership tiers are recorded from public vendor programs with sources and last-checked dates; reviews pass human moderation before publication; and when information could not be publicly verified, profiles say so rather than papering over the gap. That restraint costs polish but buys trust — and for a decision that typically commits six or seven figures over multiple years, trust in the underlying data is the entire point of using a directory at all.

Partner Directory FAQs

What is the CX Partners directory?

An independent directory of 2,000+ implementation partners, consultancies and agencies across Adobe, Salesforce, Google, Microsoft, HubSpot, Databricks, Snowflake, Tealium, Mixpanel and 25+ platforms — with verified partnership tiers, company data and moderated customer reviews on every profile, and the sources behind each claim documented.

How do I find the right partner for my platform?

Filter the directory by product, verified partnership tier, country and company size to cut thousands of candidates to a dozen; read profiles for evidence rather than adjectives; shortlist three firms; then run a shared, scenario-based RFP so answers stay comparable. Each product page carries a full buyer’s guide for its platform.

What do partner tiers like Platinum, Summit or Elite actually mean?

Top tiers signal sustained certified headcount and delivery volume in that vendor’s program — Adobe Platinum, Salesforce Summit, HubSpot Elite, Snowflake Elite and similar. Treat tier as a credibility floor, not a verdict: verify individual certifications on the named delivery team, and remember tier rarely transfers between products of the same vendor.

How much do implementation partners charge?

Senior consultants at established partners typically bill $150–300 per hour in North America and Western Europe; blended onshore-offshore teams reduce effective rates 30–50%. Focused single-product projects run tens of thousands, enterprise programs six to seven figures, and ongoing retainers a few thousand to five figures monthly — with integration count and data quality driving budgets more than the license.

Should I choose a specialist or a multi-platform partner?

Single-platform specialists offer the deepest craft and senior attention when one platform carries the project. Multi-platform partners pay off when your stack genuinely spans ecosystems — one accountable team beats two vendors blaming each other across an integration. Global SIs suit multi-country program management, provided the sales-cycle team is the delivery team.

When do I need a partner instead of hiring in-house?

Four reliable triggers: a new implementation or re-platform, a migration between vendors or versions, a rescue of an underperforming instance, and day-two operations. Below roughly 20–30 hours a month of genuine need, a support retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Are the reviews and rankings in this directory paid?

No. There is no sponsored placement or partner self-service: partnership tiers are recorded from public vendor programs with sources and last-checked dates, reviews pass human moderation before publication, and directory ordering uses verifiable data — tier, company scale and customer rating — never payment.

What should a partner RFP include?

Current-state architecture, integration list, data volumes, required SLAs and two or three priced scenarios drawn from your roadmap — scenario pricing exposes how a partner thinks and what work really costs. Product-specific RFP templates for every platform in this directory are available on the RFP page.

What are the biggest red flags when choosing a partner?

The bait-and-switch bench (seniors sell, juniors deliver), quotes given without questions about your estate, company badge walls offered instead of named-team credentials, resistance to documentation and knowledge transfer, and reporting built on vanity metrics. Any one of them predicts an expensive engagement.

Which platforms does the directory cover?

Nineteen platforms and 100+ products: Adobe Experience Cloud, Salesforce, Google Marketing Platform and Google Cloud, Microsoft Dynamics 365 and Azure, HubSpot, Databricks, Snowflake, Tealium, Mixpanel, Amplitude, Sitecore, Optimizely, SAP CX, Oracle CX, Bloomreach, VWO, OneTrust and AWS customer-experience services.