CX Partners Directory

Independent directory of implementation partners across Adobe, Salesforce, Google, Microsoft and 25+ platforms. Filter by product, partnership information, geography, industry served, company size and capabilities — every profile records its public sources.
Category
Platforms
Products

Analytics

Personalization

Marketing

Data

Content

Commerce

Work Management

AI

Industry Served
Geography

Region

Country

Company Size
Capabilities
Partnership

Pansoft GmbH has specialized in Java-based solutions. In more than 100 software projects, we have created Java web applications together with our well-known customers. As a technology service provider, Pansoft GmbH positions itself through the technology used. Open source products and technologies based on Java are preferred.

  • Bloomreach Engagement
No reviews yet View Profile

Parkfield Commerce is an end-to-end D2C digital solutions agency. We specialize in the design and development of online stores for retailers. Our client engagements include – comprehensive marketing and business strategies, scaling direct-to-consumer sales, launching custom applications, and platform integration/migration.

  • Bloomreach Engagement
No reviews yet View Profile

We are Pathway, a Bloomreach partner and specialist marketing technology agency. Our mission is to help businesses harness the power of Bloomreach to drive measurable results. From data integration and automation to advanced analytics and personalisation, we deliver tailored solutions that enhance customer experience and maximise ROI.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
No reviews yet View Profile

Peak & Peak — your partner in change As the accelerator of market dynamics, technology reveals challenges to organisations of all kinds. An unblemished relation to clients, customers or patients has become more and more challenging, though disproportionately decisive.

  • Bloomreach Engagement
No reviews yet View Profile

Performars is an authentic end-to-end revenue growth partner helping customers achieve transformative digital success in cross-cultural markets by integrating business and technology. Performars is committed to digital marketing and digital sales by applying proven methodologies including persona marketing, marketing technology stacks – CRM/ CDP, search engine, content and channel optimization.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
No reviews yet View Profile

Pivotree, a leader in frictionless commerce, strategizes, designs, builds, and manages digital Commerce, Data Management, and Supply Chain solutions for over 200 major retailers and branded manufacturers globally. With a portfolio of digital products as well as managed and professional services, Pivotree provides businesses of all sizes with true end-to-end solutions.

  • Bloomreach Engagement
No reviews yet View Profile

About port-neo port-neo stands for that competitive edge. As a specialist in CRM marketing, we provide measurably more leads, more orders, more loyal customers. And we help you achieve that decisive edge over the competition.

  • Bloomreach Engagement
No reviews yet View Profile

We began our journey 26 years ago with the mission of enhancing people’s lives through the transformation of businesses and the creation of exceptional and memorable experiences across all digital channels. From Colombia, we are expanding into the rest of Latin America and the United States. We currently have operations in different countries across the continent.

  • Bloomreach Engagement
No reviews yet View Profile

Since the inception of the Proficio Group we’ve striven to connect. For ten years we have been successfully establishing a direct link between marketing and business consultancy. And right now we are building a bridge between the DACH and CEE regions. Since our beginnings in 2013, Proficio has been a proud partner to over 200 businesses.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
No reviews yet View Profile

About Profound Profound is an award-winning experience design agency obsessed with building solutions for better customer experiences. As an experience agency they bridge the gap between business and technology teams.

  • Bloomreach Engagement
No reviews yet View Profile

Promodo is an award-winning digital marketing agency that drives businesses growth by creating and implementing an online marketing strategy. Since 2004, it has helped grow more than 1,500 projects in 15 countries. Marketing communication is our main tool. Promodo will help you reach your audience, present your product/ service/ initiative the right way and at the right time.

  • Bloomreach Engagement
No reviews yet View Profile

Marketing agency that helps and sets up e-mail marketing, social media strategy and PPC advertising for clients. Thanks to us, our clients have a wide view of the business and a clearly defined campaign plan. Thanks to our IT skills, we can provide not only strategies but in-depth progressive campaigns using API and all tools, which advanced tools allow.

  • Bloomreach Engagement
No reviews yet View Profile

Publicare Marketing Communications was established in 1994 with a focus on data driven multichannel marketing automation. We provide marketing automation platform consulting and agency services for clients such as mobile.de, kleinanzeigen, Toom Baumarkt, Villeroy & Boch, Palmers, Ameropa, Cosnova – as well as for many medium-sized companies.

  • Bloomreach Engagement
No reviews yet View Profile

Ragnarok serves as a full-service extension of your product, engineering, and marketing teams. We integrate the best‑in‑breed solutions to craft and distribute data‑driven content.

  • Bloomreach Engagement
  • CleverTap
No reviews yet View Profile

Jonas Rashedi has extensive experience from his time as Chief Data Officer at Funke Medien, where he played a key role in establishing a data-driven corporate culture. His expertise in developing robust data organizations ensures that your company can fully leverage its data infrastructure.

  • Bloomreach Engagement
No reviews yet View Profile

Using the power of partnerships, we help create strategic, scalable, and commercially viable digital solutions that generate long-term positive impact for our clients. From brand identity development and optimizing digital strategies to creating seamless user experiences and scaling your digital solutions, we have the skills and knowledge to deliver outstanding outcomes.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
No reviews yet View Profile

RedCard Digital: Your Partner for Digital Success RedCard Digital is a results-driven marketing agency specializing in strategy, customer experience, technology implementation, and execution. Our mission is to fuel growth, foster loyalty, and optimize costs for our clients.

  • Bloomreach Engagement
No reviews yet View Profile

About Remotion Transforming Customer Interaction Remotion is an award-winning agency with over a decade of experience specializing in omni-channel personalization. As experts in transforming customer interactions, we help companies in evolving from one-size-fits-all experiences to executing relevant customer interactions across various channels.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
No reviews yet View Profile

REO is a Leading Customer Experience agency, with experts in research, data, strategy, design and experimentation. For over a decade, we’ve been at the forefront of transforming our client’s customer experiences, delivering billions in incremental revenue.

  • Bloomreach Engagement
No reviews yet View Profile

We believe a digital transformation should serve your core business — not the other way around. Too many companies and their consultants have gotten caught up in the hype and dazzled by the buzzwords. At Responsive, we help you cut through the clutter and transition your organisation into the digital age without ever losing sight of your core business.

  • Bloomreach Engagement
No reviews yet View Profile

Built with a mission to unleash growth for fast-growth and enterprise brands, Retencity is made up of established lifecycle leaders and the marketing minds of the future. Laser focused to help brands meet their full potential, the Retencity team relentlessly works to elevate brands to exceed their goals.

  • Bloomreach Engagement
No reviews yet View Profile

Retention Machine is a fully-managed email marketing agency for ecommerce brands. We focus on getting your customers to come back, spend more and more often using our 3 step growth process so that you can add 20%+ in additional revenue through email marketing. Our overall goal is to generate more revenue for your ecommerce business through your email marketing channel whilst reducing the cost.

  • Bloomreach Engagement
No reviews yet View Profile

Roswell NYC is a full-service eCommerce agency that builds, manages, and grows direct-to-consumer (DTC) and B2B brands. We specialize in creating unique, deeply personalized digital ecosystems that drive exponential revenue growth for mid-market and enterprise brands.

  • Bloomreach Engagement
No reviews yet View Profile

SAI Digital is a premier APJ focused Digital Marketing, Commerce and Technology solution provider. We consult, strategize, and deliver customer-experience focused transformation across all business functions. With our hybrid agency model, we fuse empathetic design thinking and robust solution architecture capabilities to drive operational efficiencies to help businesses scale and evolve rapidly.

  • Bloomreach Engagement
No reviews yet View Profile

The CX Partners Directory: Finding the Right Partner on Any Platform

What this directory covers, how partner programs work across Adobe, Salesforce, Google, Microsoft and the rest of the CX landscape, and how to turn 2,000+ listings into a confident shortlist.

This directory exists to answer one question well: of the thousands of companies claiming expertise in your platform, which ones deserve a place on your shortlist? Every vendor runs its own partner finder, and every finder tells you who is enrolled. None tell you how a partner compares against rivals, what customers actually experienced, or whether the firm that excels at one product is competent at the one you are buying. CX Partners records partners across every major ecosystem on one comparable basis: verified partnership tiers, company scale, geography, industries served and moderated customer reviews — with the sources behind every claim documented on the profile.

One Directory, Every Major CX Ecosystem

PlatformPartner program & tiersWhat partners deliver
AdobeSolution Partner Program: Community → Certified → Gold → PlatinumAEM, Analytics, Target, Campaign, Commerce, Marketo, RT-CDP and Workfront implementations, migrations and managed services
SalesforceBase → Ridge → Crest → Summit, scored on certs, delivery and CSATSales/Service/Marketing/Commerce/Data Cloud, MuleSoft and Tableau — practice depth varies sharply by cloud
GoogleGMP Certified Companies per product; Cloud Partner/Premier with SpecializationsGA4, DV360, CM360, SA360 measurement and media; BigQuery, Looker and Vertex AI data work
MicrosoftSolutions Partner designations (Business Applications, Data & AI) + specializationsDynamics 365 CRM/service/field/commerce and the Azure data stack through Fabric
HubSpotProvider → Gold → Platinum → Diamond → Elite, on delivered revenue + accreditationsCRM implementations, marketing operations, RevOps and migrations from Marketo/Salesforce
DatabricksRegistered → Validated → Select → Elite with validated capabilitiesLakehouse builds, warehouse/Hadoop migrations, Unity Catalog governance and MLOps
SnowflakeSelect → Premier → Elite on SnowPro-certified staff and deliveryWarehouse migrations, cost governance, data engineering and Cortex-era AI enablement
TealiumSelect → Advanced → Strategic → Global PremierAudienceStream CDP builds, iQ tag governance and EventStream server-side collection
Mixpanel / AmplitudeSmall certified solutions-partner pools, vetted on deliveryProduct-analytics implementations: tracking plans, identity, migrations and enablement
15+ moreSitecore, Optimizely and SAP (Silver→Gold→Platinum), Oracle OPN, Bloomreach, VWO, OneTrust, AWS tiers + competenciesDXP, commerce, experimentation, privacy and contact-center delivery — each documented on its platform page

Reading Partner Tiers Across Vendors

Every vendor gamifies its ecosystem differently, but the ladders rhyme: registration tiers that mean little beyond enrollment, certification tiers that prove invested headcount, and the top tiers — the Platinums, Summits and Elites — that signal sustained delivery volume and the deepest vendor relationships. Three rules travel across every ecosystem:

  • Tier is a credibility floor, not a verdict — a mid-tier specialist that puts senior consultants on your account routinely outperforms a top-tier giant that staffs juniors.
  • Certifications belong to individuals — ask for the credentials of the named delivery team, not the company logo wall.
  • Tier rarely transfers across products — a partner elite in one cloud can be a beginner in its neighbor, which is why this directory records partnership data per product, not per brand.

How to Choose a Partner — On Any Platform

  • Filter on verifiable facts first — product, verified tier, geography, company size and industry experience cut thousands of candidates to a dozen in minutes.
  • Read profiles for evidence, not adjectives — certified staff, documented specializations and reviews with sample sizes.
  • Shortlist three — enough for genuine comparison, few enough for real evaluation.
  • Run a shared, scenario-based RFP — identical priced scenarios expose how each partner thinks and what work honestly costs.
  • Interview the delivery team, not the sales team — the bait-and-switch bench is the most common failure mode in every ecosystem.
  • Check references like an auditor — same industry, product and scale; ask about the last missed deadline and what the partner did about it.

What Do Partners Charge?

EngagementTypical rangeWhat drives the price
Senior consultant rates$150–300/hour (NA/EU); blended offshore 30–50% lowerSeniority mix, delivery location, platform scarcity
Focused implementationTens of thousands (GA4 rebuild, HubSpot onboarding, single-product setup)Integration count, data readiness
Enterprise programSix to seven figures (AEM estate, multi-cloud Salesforce, Databricks migration)Scope, migration volume, custom build surface
Support retainerA few thousand to five figures monthlyHours, SLA strength, named-team continuity
Managed servicesFive figures monthly at full coveragePlatform complexity, coverage hours, AI/optimization scope

Two cost truths travel everywhere: integration count and data quality drive budgets more than the platform license does, and the cheapest bid is usually re-priced later through change requests. Each product page carries platform-specific ranges; make candidates price identical scenarios so quotes compare.

Engagement Models: Project, Retainer or Managed Service

ModelBest forWatch the fine print
Fixed-scope projectImplementations and migrations with definable end statesScenario-priced proposals, staged payments on acceptance, explicit change-request rates
Monthly retainerOngoing optimization, campaign operations, supportRollover policy, what counts against hours, named-team continuity
Managed serviceTeams without an internal platform ownerSeverity-based SLAs in the contract, documentation in your systems, exit knowledge-transfer clause

Whichever shape you buy, the universal contract rules hold: you own every asset, credential and account; substitution of named team members needs your approval; and a first engagement deserves a quarterly exit window rather than an annual lock-in. A partner confident in its delivery accepts all three without flinching — hesitation is information.

When Do You Need a Partner at All?

  • A new implementation or re-platform — architecture decisions made in month one compound for years; pattern recognition from dozens of prior builds is the thing you cannot hire quickly.
  • A migration — between vendors, versions or clouds, where redirect maps, data reconciliation and parallel-run discipline protect revenue.
  • A rescue — when an instance implemented cheaply two years ago now costs more in workarounds than a repair would.
  • Day-two operations — below roughly 20–30 hours a month of genuine need, a retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Red Flags That Travel Across Every Ecosystem

  • The bait-and-switch bench — seniors sell, juniors deliver. Ask by name who will do the work; interview those individuals.
  • Quotes without questions — pricing your project without asking about data volumes or integrations is quoting a template, not your reality.
  • Certification theater — company badge walls offered instead of the named team’s individual credentials.
  • Dependency economics — resistance to documentation, knowledge transfer or admin access that keeps you hostage.
  • Vanity measurement — reporting built on opens and impressions rather than the revenue metrics leadership tracks.
  • Opinion-free delivery — a competent partner politely tells you what is wrong with your setup within a month; a partner with no opinions is not looking.

Specialist, Multi-Platform Partner or Global SI?

Single-platform specialists offer the deepest product craft and senior attention when one platform carries the project. Multi-platform partners — many firms here hold verified status across Adobe, Salesforce, Google and the data platforms simultaneously — earn their premium when your stack genuinely spans ecosystems: one accountable team wiring Adobe experiences to Snowflake data beats two vendors blaming each other across an integration. Global systems integrators bring program management for multi-country rollouts, with the standing caveat that the team you meet in the sales cycle must be the team that delivers. The platform-tier badges on every profile show which shape a firm actually is — count them, then verify depth per product.

How to Use This Directory

  1. Filter by the product in scope, your country or region, and the industries that matter — the listings above update as you go.
  2. Open profiles to compare verified partnership data, company scale and customer reviews, or use the compare tool for a structured view.
  3. Read the product page for your platform — every one carries a buyer’s guide covering the partner-program ladder, services, costs and questions worth asking.
  4. Build an RFP from the product-specific templates, or let the advisor generate a shortlist matched to your requirements.
  5. Verify certifications and references before any commercial conversation.

Why an Independent Directory Matters

Most “best partners” lists online are pay-to-play rankings or agency blog posts ranking themselves first. This directory takes a different position: no sponsored placement, no imported review scores, and a published methodology for how data is gathered and corrected. Partnership tiers are recorded from public vendor programs with sources and last-checked dates; reviews pass human moderation before publication; and when information could not be publicly verified, profiles say so rather than papering over the gap. That restraint costs polish but buys trust — and for a decision that typically commits six or seven figures over multiple years, trust in the underlying data is the entire point of using a directory at all.

Partner Directory FAQs

What is the CX Partners directory?

An independent directory of 2,000+ implementation partners, consultancies and agencies across Adobe, Salesforce, Google, Microsoft, HubSpot, Databricks, Snowflake, Tealium, Mixpanel and 25+ platforms — with verified partnership tiers, company data and moderated customer reviews on every profile, and the sources behind each claim documented.

How do I find the right partner for my platform?

Filter the directory by product, verified partnership tier, country and company size to cut thousands of candidates to a dozen; read profiles for evidence rather than adjectives; shortlist three firms; then run a shared, scenario-based RFP so answers stay comparable. Each product page carries a full buyer’s guide for its platform.

What do partner tiers like Platinum, Summit or Elite actually mean?

Top tiers signal sustained certified headcount and delivery volume in that vendor’s program — Adobe Platinum, Salesforce Summit, HubSpot Elite, Snowflake Elite and similar. Treat tier as a credibility floor, not a verdict: verify individual certifications on the named delivery team, and remember tier rarely transfers between products of the same vendor.

How much do implementation partners charge?

Senior consultants at established partners typically bill $150–300 per hour in North America and Western Europe; blended onshore-offshore teams reduce effective rates 30–50%. Focused single-product projects run tens of thousands, enterprise programs six to seven figures, and ongoing retainers a few thousand to five figures monthly — with integration count and data quality driving budgets more than the license.

Should I choose a specialist or a multi-platform partner?

Single-platform specialists offer the deepest craft and senior attention when one platform carries the project. Multi-platform partners pay off when your stack genuinely spans ecosystems — one accountable team beats two vendors blaming each other across an integration. Global SIs suit multi-country program management, provided the sales-cycle team is the delivery team.

When do I need a partner instead of hiring in-house?

Four reliable triggers: a new implementation or re-platform, a migration between vendors or versions, a rescue of an underperforming instance, and day-two operations. Below roughly 20–30 hours a month of genuine need, a support retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Are the reviews and rankings in this directory paid?

No. There is no sponsored placement or partner self-service: partnership tiers are recorded from public vendor programs with sources and last-checked dates, reviews pass human moderation before publication, and directory ordering uses verifiable data — tier, company scale and customer rating — never payment.

What should a partner RFP include?

Current-state architecture, integration list, data volumes, required SLAs and two or three priced scenarios drawn from your roadmap — scenario pricing exposes how a partner thinks and what work really costs. Product-specific RFP templates for every platform in this directory are available on the RFP page.

What are the biggest red flags when choosing a partner?

The bait-and-switch bench (seniors sell, juniors deliver), quotes given without questions about your estate, company badge walls offered instead of named-team credentials, resistance to documentation and knowledge transfer, and reporting built on vanity metrics. Any one of them predicts an expensive engagement.

Which platforms does the directory cover?

Nineteen platforms and 100+ products: Adobe Experience Cloud, Salesforce, Google Marketing Platform and Google Cloud, Microsoft Dynamics 365 and Azure, HubSpot, Databricks, Snowflake, Tealium, Mixpanel, Amplitude, Sitecore, Optimizely, SAP CX, Oracle CX, Bloomreach, VWO, OneTrust and AWS customer-experience services.