CX Partners Directory

Independent directory of implementation partners across Adobe, Salesforce, Google, Microsoft and 25+ platforms. Filter by product, partnership information, geography, industry served, company size and capabilities — every profile records its public sources.
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Arctic Leaf is a Baymard certified UX/UI design and implementation agency who takes the time to understand the brand voice and vision of our clients to deliver effective ecommerce experiences. Our suite of custom design and development services and integrations allow for bespoke web and mobile solutions that are thoughtfully created to meet the unique needs of every client.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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With 6,000+ people globally, BIP is one of the fastest growing consultancies in the world. BIP xTech is BIP Technology Center of Excellence, composed by more than 1000 professionals across 12 countries. At BIP xTech we use exponential technologies to power reusable end-to-end digital solutions, supporting data- driven transformations at strategy, implementation, and integration levels.

  • Tealium AudienceStream CDP
  • HubSpot Marketing Hub
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Collectively, Campfire offers over 80 years of experience in data collection, synthesis, and delivery. We're experts in architecting systems, designing operating models, developing teams, and driving insight. We don't believe in vendor lock-in.

  • Tealium AudienceStream CDP
  • HubSpot Marketing Hub
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Founded in 2009, Codal is an award-winning web design and development consultancy specializing in product strategy, experience design, eCommerce, platform engineering, cloud architecture, AI, and data. Our global team is committed to delivering innovative, data-driven digital products, supported by the unique perspectives and wide-ranging expertise of our clients, partners, and employees.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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DataConcept is providing Account-Based Marketing (ABM) services. DataConcept will link your marketing strategy with your sales goals. The communication uses transactional & behavioral data about the current or potential customer base and the market. This means the marketing is targeted to a specific customer, business or existing account.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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We make companies work better for their customers. DEFACTO supports companies from various industries in the digitalization of customer, data, and process management. As a leading business consultancy and IT implementation provider in the direct-to-consumer sector, we sustainably build customer loyalty through comprehensive engineering of all customer experiences.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Enchant is an email marketing agency based in London, UK. Whether it’s strategy, analytics, creative or email tech, we help ambitious brands get email right. #getemailright Contact: hello@enchantagency.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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We are Digital Growth Specialists helping ambitious brands like yours push boundaries and drive impact. By using best-practice digital marketing & experience techniques, and data-driven insights, we build strategies that unlock your business’ growth potential. Today, Impression is a multi-disciplined, multi-award-winning team working with an exciting range of national and global brands.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Irish Titan builds and grows ecommerce channels, using only Titans (otherwise known as employees…no contractors, freelancers, or offshore resources) to deliver “Business First. Online Second.”℠ solutions. Our clan includes Marketing, Design, and Engineering Titans, providing our clients with a high touch “Partnerships, Not Transactions” experience.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Kemb GmbH is a trusted partner in Business Intelligence and marketing consultancy, recognized for their seamless blend of strategy and execution.

  • Snowflake AI Data Cloud
  • HubSpot Marketing Hub
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As a certified Bloomreach partner, Mavlers enables brands to run AI-driven, real-time customer experiences across email, mobile, web, and app. We combine platform depth, data intelligence, and campaign execution into a single operating model built for outcomes. The result: faster activation, deeper personalization, and measurable lift in LTV and conversion.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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About MUUUH! MUUUH! believes in the power of customer centricity. It is the energy that lets start-ups and tech giants around the globe go through the roof. We bring this energy to our customers, from DAX companies to medium-sized companies. This is how we create the most important basis for growth and the future in a networked, digital world. It has never been easier to connect with customers.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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O3 logo

O3

O3 specializes in optimizing every touchpoint along your customer’s journey, leveraging strategy and design, technology, and innovation to drive digital transformation.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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  • Mixpanel Product Analytics
  • HubSpot Marketing Hub
  • Twilio Segment
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Openflow is a business and technology consultancy that helps brands unlock the full potential of their data. We specialize in turning complex customer journeys into orchestrated, insight-driven experiences—integrating CDPs like Tealium into scalable CRM, MarTech, and service design strategies.

  • Tealium AudienceStream CDP
  • HubSpot Marketing Hub
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We are Pathway, a Bloomreach partner and specialist marketing technology agency. Our mission is to help businesses harness the power of Bloomreach to drive measurable results. From data integration and automation to advanced analytics and personalisation, we deliver tailored solutions that enhance customer experience and maximise ROI.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Performars is an authentic end-to-end revenue growth partner helping customers achieve transformative digital success in cross-cultural markets by integrating business and technology. Performars is committed to digital marketing and digital sales by applying proven methodologies including persona marketing, marketing technology stacks – CRM/ CDP, search engine, content and channel optimization.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Since the inception of the Proficio Group we’ve striven to connect. For ten years we have been successfully establishing a direct link between marketing and business consultancy. And right now we are building a bridge between the DACH and CEE regions. Since our beginnings in 2013, Proficio has been a proud partner to over 200 businesses.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Using the power of partnerships, we help create strategic, scalable, and commercially viable digital solutions that generate long-term positive impact for our clients. From brand identity development and optimizing digital strategies to creating seamless user experiences and scaling your digital solutions, we have the skills and knowledge to deliver outstanding outcomes.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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About Remotion Transforming Customer Interaction Remotion is an award-winning agency with over a decade of experience specializing in omni-channel personalization. As experts in transforming customer interactions, we help companies in evolving from one-size-fits-all experiences to executing relevant customer interactions across various channels.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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SalesTube in Warsaw. Communication in the media, creation, advertising, affiliation, planning and media monitoring. The highest quality of services in marketing and e-commerce.

  • Tealium AudienceStream CDP
  • HubSpot Marketing Hub
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About Shaw/Scott Shaw/Scott was founded on the belief that there has to be a better way to provide world-class digital marketing. We’re a company designed for the modern world where diversity, flexibility, partnership, and innovation thrive.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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After 15 years mastering NetSuite eCommerce, we’ve become experts at building powerful online stores, connecting them with complex systems, growing businesses beyond expectations, and providing rock-solid support. We’ve helped 500+ businesses across 15 industries generate more than $1B in sales, but numbers only tell part of the story.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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The CX Partners Directory: Finding the Right Partner on Any Platform

What this directory covers, how partner programs work across Adobe, Salesforce, Google, Microsoft and the rest of the CX landscape, and how to turn 2,000+ listings into a confident shortlist.

This directory exists to answer one question well: of the thousands of companies claiming expertise in your platform, which ones deserve a place on your shortlist? Every vendor runs its own partner finder, and every finder tells you who is enrolled. None tell you how a partner compares against rivals, what customers actually experienced, or whether the firm that excels at one product is competent at the one you are buying. CX Partners records partners across every major ecosystem on one comparable basis: verified partnership tiers, company scale, geography, industries served and moderated customer reviews — with the sources behind every claim documented on the profile.

One Directory, Every Major CX Ecosystem

PlatformPartner program & tiersWhat partners deliver
AdobeSolution Partner Program: Community → Certified → Gold → PlatinumAEM, Analytics, Target, Campaign, Commerce, Marketo, RT-CDP and Workfront implementations, migrations and managed services
SalesforceBase → Ridge → Crest → Summit, scored on certs, delivery and CSATSales/Service/Marketing/Commerce/Data Cloud, MuleSoft and Tableau — practice depth varies sharply by cloud
GoogleGMP Certified Companies per product; Cloud Partner/Premier with SpecializationsGA4, DV360, CM360, SA360 measurement and media; BigQuery, Looker and Vertex AI data work
MicrosoftSolutions Partner designations (Business Applications, Data & AI) + specializationsDynamics 365 CRM/service/field/commerce and the Azure data stack through Fabric
HubSpotProvider → Gold → Platinum → Diamond → Elite, on delivered revenue + accreditationsCRM implementations, marketing operations, RevOps and migrations from Marketo/Salesforce
DatabricksRegistered → Validated → Select → Elite with validated capabilitiesLakehouse builds, warehouse/Hadoop migrations, Unity Catalog governance and MLOps
SnowflakeSelect → Premier → Elite on SnowPro-certified staff and deliveryWarehouse migrations, cost governance, data engineering and Cortex-era AI enablement
TealiumSelect → Advanced → Strategic → Global PremierAudienceStream CDP builds, iQ tag governance and EventStream server-side collection
Mixpanel / AmplitudeSmall certified solutions-partner pools, vetted on deliveryProduct-analytics implementations: tracking plans, identity, migrations and enablement
15+ moreSitecore, Optimizely and SAP (Silver→Gold→Platinum), Oracle OPN, Bloomreach, VWO, OneTrust, AWS tiers + competenciesDXP, commerce, experimentation, privacy and contact-center delivery — each documented on its platform page

Reading Partner Tiers Across Vendors

Every vendor gamifies its ecosystem differently, but the ladders rhyme: registration tiers that mean little beyond enrollment, certification tiers that prove invested headcount, and the top tiers — the Platinums, Summits and Elites — that signal sustained delivery volume and the deepest vendor relationships. Three rules travel across every ecosystem:

  • Tier is a credibility floor, not a verdict — a mid-tier specialist that puts senior consultants on your account routinely outperforms a top-tier giant that staffs juniors.
  • Certifications belong to individuals — ask for the credentials of the named delivery team, not the company logo wall.
  • Tier rarely transfers across products — a partner elite in one cloud can be a beginner in its neighbor, which is why this directory records partnership data per product, not per brand.

How to Choose a Partner — On Any Platform

  • Filter on verifiable facts first — product, verified tier, geography, company size and industry experience cut thousands of candidates to a dozen in minutes.
  • Read profiles for evidence, not adjectives — certified staff, documented specializations and reviews with sample sizes.
  • Shortlist three — enough for genuine comparison, few enough for real evaluation.
  • Run a shared, scenario-based RFP — identical priced scenarios expose how each partner thinks and what work honestly costs.
  • Interview the delivery team, not the sales team — the bait-and-switch bench is the most common failure mode in every ecosystem.
  • Check references like an auditor — same industry, product and scale; ask about the last missed deadline and what the partner did about it.

What Do Partners Charge?

EngagementTypical rangeWhat drives the price
Senior consultant rates$150–300/hour (NA/EU); blended offshore 30–50% lowerSeniority mix, delivery location, platform scarcity
Focused implementationTens of thousands (GA4 rebuild, HubSpot onboarding, single-product setup)Integration count, data readiness
Enterprise programSix to seven figures (AEM estate, multi-cloud Salesforce, Databricks migration)Scope, migration volume, custom build surface
Support retainerA few thousand to five figures monthlyHours, SLA strength, named-team continuity
Managed servicesFive figures monthly at full coveragePlatform complexity, coverage hours, AI/optimization scope

Two cost truths travel everywhere: integration count and data quality drive budgets more than the platform license does, and the cheapest bid is usually re-priced later through change requests. Each product page carries platform-specific ranges; make candidates price identical scenarios so quotes compare.

Engagement Models: Project, Retainer or Managed Service

ModelBest forWatch the fine print
Fixed-scope projectImplementations and migrations with definable end statesScenario-priced proposals, staged payments on acceptance, explicit change-request rates
Monthly retainerOngoing optimization, campaign operations, supportRollover policy, what counts against hours, named-team continuity
Managed serviceTeams without an internal platform ownerSeverity-based SLAs in the contract, documentation in your systems, exit knowledge-transfer clause

Whichever shape you buy, the universal contract rules hold: you own every asset, credential and account; substitution of named team members needs your approval; and a first engagement deserves a quarterly exit window rather than an annual lock-in. A partner confident in its delivery accepts all three without flinching — hesitation is information.

When Do You Need a Partner at All?

  • A new implementation or re-platform — architecture decisions made in month one compound for years; pattern recognition from dozens of prior builds is the thing you cannot hire quickly.
  • A migration — between vendors, versions or clouds, where redirect maps, data reconciliation and parallel-run discipline protect revenue.
  • A rescue — when an instance implemented cheaply two years ago now costs more in workarounds than a repair would.
  • Day-two operations — below roughly 20–30 hours a month of genuine need, a retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Red Flags That Travel Across Every Ecosystem

  • The bait-and-switch bench — seniors sell, juniors deliver. Ask by name who will do the work; interview those individuals.
  • Quotes without questions — pricing your project without asking about data volumes or integrations is quoting a template, not your reality.
  • Certification theater — company badge walls offered instead of the named team’s individual credentials.
  • Dependency economics — resistance to documentation, knowledge transfer or admin access that keeps you hostage.
  • Vanity measurement — reporting built on opens and impressions rather than the revenue metrics leadership tracks.
  • Opinion-free delivery — a competent partner politely tells you what is wrong with your setup within a month; a partner with no opinions is not looking.

Specialist, Multi-Platform Partner or Global SI?

Single-platform specialists offer the deepest product craft and senior attention when one platform carries the project. Multi-platform partners — many firms here hold verified status across Adobe, Salesforce, Google and the data platforms simultaneously — earn their premium when your stack genuinely spans ecosystems: one accountable team wiring Adobe experiences to Snowflake data beats two vendors blaming each other across an integration. Global systems integrators bring program management for multi-country rollouts, with the standing caveat that the team you meet in the sales cycle must be the team that delivers. The platform-tier badges on every profile show which shape a firm actually is — count them, then verify depth per product.

How to Use This Directory

  1. Filter by the product in scope, your country or region, and the industries that matter — the listings above update as you go.
  2. Open profiles to compare verified partnership data, company scale and customer reviews, or use the compare tool for a structured view.
  3. Read the product page for your platform — every one carries a buyer’s guide covering the partner-program ladder, services, costs and questions worth asking.
  4. Build an RFP from the product-specific templates, or let the advisor generate a shortlist matched to your requirements.
  5. Verify certifications and references before any commercial conversation.

Why an Independent Directory Matters

Most “best partners” lists online are pay-to-play rankings or agency blog posts ranking themselves first. This directory takes a different position: no sponsored placement, no imported review scores, and a published methodology for how data is gathered and corrected. Partnership tiers are recorded from public vendor programs with sources and last-checked dates; reviews pass human moderation before publication; and when information could not be publicly verified, profiles say so rather than papering over the gap. That restraint costs polish but buys trust — and for a decision that typically commits six or seven figures over multiple years, trust in the underlying data is the entire point of using a directory at all.

Partner Directory FAQs

What is the CX Partners directory?

An independent directory of 2,000+ implementation partners, consultancies and agencies across Adobe, Salesforce, Google, Microsoft, HubSpot, Databricks, Snowflake, Tealium, Mixpanel and 25+ platforms — with verified partnership tiers, company data and moderated customer reviews on every profile, and the sources behind each claim documented.

How do I find the right partner for my platform?

Filter the directory by product, verified partnership tier, country and company size to cut thousands of candidates to a dozen; read profiles for evidence rather than adjectives; shortlist three firms; then run a shared, scenario-based RFP so answers stay comparable. Each product page carries a full buyer’s guide for its platform.

What do partner tiers like Platinum, Summit or Elite actually mean?

Top tiers signal sustained certified headcount and delivery volume in that vendor’s program — Adobe Platinum, Salesforce Summit, HubSpot Elite, Snowflake Elite and similar. Treat tier as a credibility floor, not a verdict: verify individual certifications on the named delivery team, and remember tier rarely transfers between products of the same vendor.

How much do implementation partners charge?

Senior consultants at established partners typically bill $150–300 per hour in North America and Western Europe; blended onshore-offshore teams reduce effective rates 30–50%. Focused single-product projects run tens of thousands, enterprise programs six to seven figures, and ongoing retainers a few thousand to five figures monthly — with integration count and data quality driving budgets more than the license.

Should I choose a specialist or a multi-platform partner?

Single-platform specialists offer the deepest craft and senior attention when one platform carries the project. Multi-platform partners pay off when your stack genuinely spans ecosystems — one accountable team beats two vendors blaming each other across an integration. Global SIs suit multi-country program management, provided the sales-cycle team is the delivery team.

When do I need a partner instead of hiring in-house?

Four reliable triggers: a new implementation or re-platform, a migration between vendors or versions, a rescue of an underperforming instance, and day-two operations. Below roughly 20–30 hours a month of genuine need, a support retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Are the reviews and rankings in this directory paid?

No. There is no sponsored placement or partner self-service: partnership tiers are recorded from public vendor programs with sources and last-checked dates, reviews pass human moderation before publication, and directory ordering uses verifiable data — tier, company scale and customer rating — never payment.

What should a partner RFP include?

Current-state architecture, integration list, data volumes, required SLAs and two or three priced scenarios drawn from your roadmap — scenario pricing exposes how a partner thinks and what work really costs. Product-specific RFP templates for every platform in this directory are available on the RFP page.

What are the biggest red flags when choosing a partner?

The bait-and-switch bench (seniors sell, juniors deliver), quotes given without questions about your estate, company badge walls offered instead of named-team credentials, resistance to documentation and knowledge transfer, and reporting built on vanity metrics. Any one of them predicts an expensive engagement.

Which platforms does the directory cover?

Nineteen platforms and 100+ products: Adobe Experience Cloud, Salesforce, Google Marketing Platform and Google Cloud, Microsoft Dynamics 365 and Azure, HubSpot, Databricks, Snowflake, Tealium, Mixpanel, Amplitude, Sitecore, Optimizely, SAP CX, Oracle CX, Bloomreach, VWO, OneTrust and AWS customer-experience services.