CX Partners Directory

Independent directory of implementation partners across Adobe, Salesforce, Google, Microsoft and 25+ platforms. Filter by product, partnership information, geography, industry served, company size and capabilities — every profile records its public sources.

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Collective Ambition is a boutique consultancy helping business leaders develop scalable RevOps functions. We advise brands on smart investments in talent and technology to take their sales and marketing capabilities to the next level. For Bloomreach, we act as referral partner, bringing Bloomreach into active discussions with our retail clients.

  • Bloomreach Engagement
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Colours of Data provides consultancy about and builds tailor-made solutions related to digitalisation, customer centricity and data analytics. Our differentiator is a strong combination of business and IT competencies and ability to execute implementation projects in complex environments with unseen efficiency.

  • Bloomreach Engagement
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Columbus is a global digital advisory and IT services company with more than 1,600 digital advisors serving our customers worldwide. We bring digital transformation into your business, help maximize your value chain and position you to thrive far into the future. Bloomreach partner with the Columbus Global CX team.

  • Bloomreach Engagement
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We are Comark, a MarTech agency based in Leuven. Sharing knowledge in both marketing and IT manages us to bridge the gap between your marketing goals and objectives in a technology-centered world. We incorporate technology to enhance customer experience and engagement.

  • Bloomreach Engagement
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About ConsultMyApp We began in the summer of 2016 as a solo start-up, but now? We’re a global mobile marketing agency. Our team (and clients) span across several time zones, speak several languages, and are all equal in their brilliance. We’re mobile specialists, but we’re not limited by it. Our process? Evidence, evaluation, and finally—evolution.

  • Bloomreach Engagement
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We are a multidisciplinary and hands-on consultancy from Brazil focused on Ecommerce Growth, Conversion Copywriting, Conversion Optimization (CRO), and One-to-one Personalization strategies. We know how to ask the right questions. Our work is profound and differentiated. You can feel that in the first meeting. The JTBD methodology is the foundation of our processes.

  • Bloomreach Engagement
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Founded in 2014, Convert Digital is a leading digital e-commerce agency building commerce solutions and content for some of the best brands globally. With teams in Melbourne, Sydney and Brisbane, we combine innovative design with your ideal tech stack to create scalable, high-converting commerce experiences your customers will love.

  • Bloomreach Engagement
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CONVOTIS Iberia is a benchmark in technological development and digital transformation, with more than 20 years of experience offering innovative, customised and high-impact digital solutions.

  • Bloomreach Engagement
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CQL logo

CQL

CQL delivers high-performing digital commerce solutions as a Shopify Platinum Partner through a consultative, strategy-led approach tailored to each client’s unique needs. With 30 years of expertise, we blend platform capabilities, custom innovations, and conversion-led design to elevate omni-channel customer experiences and drive growth for mid-market through enterprise brands.

  • Bloomreach Engagement
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C+R Co., recognized as a Shopify Plus preferred partner, we stand among the women owned agencies in this industry, having been established for the entire duration of Shopify’s existence— a solid ten years. We focus on Shopify rebuilds, refreshes, and migrations.

  • Bloomreach Engagement
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customQuake realized dozens of Bloomreach projects and is specialized in Content Management and Discovery / AI Search. Given this, customQuake develops state-of-the-art browser-based software products with high usability. These are cloud-native applications for e-commerce, digital business processes and the Internet of Things (IoT) with virtual and augmented reality (VR/AR).

  • Bloomreach Engagement
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At The Data Actors you can get reliable help with data-driven solutions. Our experts are aware of all popular big data activities and trends. So if you are looking for help with CDP , Data Dashboards and DMP we are the right helpers for you! All these products offer their own strength in strengthening your company through the smart use of data.

  • Bloomreach Engagement
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Databorn is a leading IT consulting firm that caters to a wide range of industries, including banking, insurance, retail, and industry. Our primary focus is on utilizing data-driven solutions to improve business operations and efficiency for our clients.

  • Bloomreach Engagement
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DataConcept is providing Account-Based Marketing (ABM) services. DataConcept will link your marketing strategy with your sales goals. The communication uses transactional & behavioral data about the current or potential customer base and the market. This means the marketing is targeted to a specific customer, business or existing account.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Datacop provides a fractional, on-demand marketing operations department tailored for eCommerce businesses. With our service, you gain access to six specialized roles typically found in a marketing operations team—without the overhead of full-time hires. Plus, you can leverage our extensive library of ready-made use cases, dynamically customized to fit your business needs.

  • Bloomreach Engagement
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Datmos is an industry-leading, full service digital agency. Where human-centered creativity meets data-driven insights to build commerce experiences that connect. Datmos transforms data into growth and brings together strategy, design, and technology to help brands grow with clarity and purpose.

  • Bloomreach Engagement
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At DAYLEE, we strongly believe in specialization. As a digital marketing agency, we focus exclusively on personalization and maximizing the potential of smart technologies such as CDP’s and AI. Our mission is to integrate personalization as a core process within organizations, rather than treating it as an afterthought. We use our Personalization Proces for that.

  • Bloomreach Engagement
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We implement, activate and optimize your CRM and Marketing Automation setup. Deep is founded with the ultimate goal of enabling companies to make 1:1 relationships at scale and thereby create a better customer experience. Our knowledge spans across all the leading platforms within CRM and Marketing Automation. We help companies become more personal in an omni channel world. Exit Inconvenience.

  • Bloomreach Engagement
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We make companies work better for their customers. DEFACTO supports companies from various industries in the digitalization of customer, data, and process management. As a leading business consultancy and IT implementation provider in the direct-to-consumer sector, we sustainably build customer loyalty through comprehensive engineering of all customer experiences.

  • Bloomreach Engagement
  • HubSpot Marketing Hub
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Diff is a full-service ecommerce agency that provides brands and retailers with end-to-end solutions to accelerate their growth. As one of the world’s top Shopify Plus Partners, Diff creates best-in-class, award winning brand experiences, and robust ecommerce operations strategies. In addition to an award-winning portfolio, we’re also proud of our distinguished company culture.

  • Bloomreach Engagement
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CRM & Email Marketing Experts We help CRM teams simplify the complexities of managing campaigns, customer journeys, automations, and the personalization of email and mobile messages. Our comprehensive services include design, HTML programming, campaign management, marketing automation, and technical consulting to ensure seamless execution and impactful results.

  • Bloomreach Engagement
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Digitup is an innovative technology company specializing in cutting-edge digital commerce solutions for global brands, utilizing top-notch technology solutions. Our team consists of passionate and talented individuals who collaborate with some of the world’s leading companies, including Fortune 500, focusing on web development, Machine Learning, and AI.

  • Bloomreach Engagement
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Dignify – Guiding Leaders to Smarter Customer Experiences CMOs and technology leaders face the same challenge: turning complex customer experience ambitions into measurable business results. At Dignify, we help you bridge that gap.

  • Bloomreach Engagement
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About diva-e diva-e Digital Value Excellence GmbH Der führende Transactional Experience Partner diva-e ist Deutschlands führender Transactional Experience Partner (TXP). Wir schaffen digitale Erlebnisse, die Ihre Kunden begeistern und Ihr Business nachhaltig voranbringen. Wir kennen die Challenges, vor denen Unternehmen heute und morgen stehen.

  • Bloomreach Engagement
  • Twilio Segment
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The CX Partners Directory: Finding the Right Partner on Any Platform

What this directory covers, how partner programs work across Adobe, Salesforce, Google, Microsoft and the rest of the CX landscape, and how to turn 2,000+ listings into a confident shortlist.

This directory exists to answer one question well: of the thousands of companies claiming expertise in your platform, which ones deserve a place on your shortlist? Every vendor runs its own partner finder, and every finder tells you who is enrolled. None tell you how a partner compares against rivals, what customers actually experienced, or whether the firm that excels at one product is competent at the one you are buying. CX Partners records partners across every major ecosystem on one comparable basis: verified partnership tiers, company scale, geography, industries served and moderated customer reviews — with the sources behind every claim documented on the profile.

One Directory, Every Major CX Ecosystem

PlatformPartner program & tiersWhat partners deliver
AdobeSolution Partner Program: Community → Certified → Gold → PlatinumAEM, Analytics, Target, Campaign, Commerce, Marketo, RT-CDP and Workfront implementations, migrations and managed services
SalesforceBase → Ridge → Crest → Summit, scored on certs, delivery and CSATSales/Service/Marketing/Commerce/Data Cloud, MuleSoft and Tableau — practice depth varies sharply by cloud
GoogleGMP Certified Companies per product; Cloud Partner/Premier with SpecializationsGA4, DV360, CM360, SA360 measurement and media; BigQuery, Looker and Vertex AI data work
MicrosoftSolutions Partner designations (Business Applications, Data & AI) + specializationsDynamics 365 CRM/service/field/commerce and the Azure data stack through Fabric
HubSpotProvider → Gold → Platinum → Diamond → Elite, on delivered revenue + accreditationsCRM implementations, marketing operations, RevOps and migrations from Marketo/Salesforce
DatabricksRegistered → Validated → Select → Elite with validated capabilitiesLakehouse builds, warehouse/Hadoop migrations, Unity Catalog governance and MLOps
SnowflakeSelect → Premier → Elite on SnowPro-certified staff and deliveryWarehouse migrations, cost governance, data engineering and Cortex-era AI enablement
TealiumSelect → Advanced → Strategic → Global PremierAudienceStream CDP builds, iQ tag governance and EventStream server-side collection
Mixpanel / AmplitudeSmall certified solutions-partner pools, vetted on deliveryProduct-analytics implementations: tracking plans, identity, migrations and enablement
15+ moreSitecore, Optimizely and SAP (Silver→Gold→Platinum), Oracle OPN, Bloomreach, VWO, OneTrust, AWS tiers + competenciesDXP, commerce, experimentation, privacy and contact-center delivery — each documented on its platform page

Reading Partner Tiers Across Vendors

Every vendor gamifies its ecosystem differently, but the ladders rhyme: registration tiers that mean little beyond enrollment, certification tiers that prove invested headcount, and the top tiers — the Platinums, Summits and Elites — that signal sustained delivery volume and the deepest vendor relationships. Three rules travel across every ecosystem:

  • Tier is a credibility floor, not a verdict — a mid-tier specialist that puts senior consultants on your account routinely outperforms a top-tier giant that staffs juniors.
  • Certifications belong to individuals — ask for the credentials of the named delivery team, not the company logo wall.
  • Tier rarely transfers across products — a partner elite in one cloud can be a beginner in its neighbor, which is why this directory records partnership data per product, not per brand.

How to Choose a Partner — On Any Platform

  • Filter on verifiable facts first — product, verified tier, geography, company size and industry experience cut thousands of candidates to a dozen in minutes.
  • Read profiles for evidence, not adjectives — certified staff, documented specializations and reviews with sample sizes.
  • Shortlist three — enough for genuine comparison, few enough for real evaluation.
  • Run a shared, scenario-based RFP — identical priced scenarios expose how each partner thinks and what work honestly costs.
  • Interview the delivery team, not the sales team — the bait-and-switch bench is the most common failure mode in every ecosystem.
  • Check references like an auditor — same industry, product and scale; ask about the last missed deadline and what the partner did about it.

What Do Partners Charge?

EngagementTypical rangeWhat drives the price
Senior consultant rates$150–300/hour (NA/EU); blended offshore 30–50% lowerSeniority mix, delivery location, platform scarcity
Focused implementationTens of thousands (GA4 rebuild, HubSpot onboarding, single-product setup)Integration count, data readiness
Enterprise programSix to seven figures (AEM estate, multi-cloud Salesforce, Databricks migration)Scope, migration volume, custom build surface
Support retainerA few thousand to five figures monthlyHours, SLA strength, named-team continuity
Managed servicesFive figures monthly at full coveragePlatform complexity, coverage hours, AI/optimization scope

Two cost truths travel everywhere: integration count and data quality drive budgets more than the platform license does, and the cheapest bid is usually re-priced later through change requests. Each product page carries platform-specific ranges; make candidates price identical scenarios so quotes compare.

Engagement Models: Project, Retainer or Managed Service

ModelBest forWatch the fine print
Fixed-scope projectImplementations and migrations with definable end statesScenario-priced proposals, staged payments on acceptance, explicit change-request rates
Monthly retainerOngoing optimization, campaign operations, supportRollover policy, what counts against hours, named-team continuity
Managed serviceTeams without an internal platform ownerSeverity-based SLAs in the contract, documentation in your systems, exit knowledge-transfer clause

Whichever shape you buy, the universal contract rules hold: you own every asset, credential and account; substitution of named team members needs your approval; and a first engagement deserves a quarterly exit window rather than an annual lock-in. A partner confident in its delivery accepts all three without flinching — hesitation is information.

When Do You Need a Partner at All?

  • A new implementation or re-platform — architecture decisions made in month one compound for years; pattern recognition from dozens of prior builds is the thing you cannot hire quickly.
  • A migration — between vendors, versions or clouds, where redirect maps, data reconciliation and parallel-run discipline protect revenue.
  • A rescue — when an instance implemented cheaply two years ago now costs more in workarounds than a repair would.
  • Day-two operations — below roughly 20–30 hours a month of genuine need, a retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Red Flags That Travel Across Every Ecosystem

  • The bait-and-switch bench — seniors sell, juniors deliver. Ask by name who will do the work; interview those individuals.
  • Quotes without questions — pricing your project without asking about data volumes or integrations is quoting a template, not your reality.
  • Certification theater — company badge walls offered instead of the named team’s individual credentials.
  • Dependency economics — resistance to documentation, knowledge transfer or admin access that keeps you hostage.
  • Vanity measurement — reporting built on opens and impressions rather than the revenue metrics leadership tracks.
  • Opinion-free delivery — a competent partner politely tells you what is wrong with your setup within a month; a partner with no opinions is not looking.

Specialist, Multi-Platform Partner or Global SI?

Single-platform specialists offer the deepest product craft and senior attention when one platform carries the project. Multi-platform partners — many firms here hold verified status across Adobe, Salesforce, Google and the data platforms simultaneously — earn their premium when your stack genuinely spans ecosystems: one accountable team wiring Adobe experiences to Snowflake data beats two vendors blaming each other across an integration. Global systems integrators bring program management for multi-country rollouts, with the standing caveat that the team you meet in the sales cycle must be the team that delivers. The platform-tier badges on every profile show which shape a firm actually is — count them, then verify depth per product.

How to Use This Directory

  1. Filter by the product in scope, your country or region, and the industries that matter — the listings above update as you go.
  2. Open profiles to compare verified partnership data, company scale and customer reviews, or use the compare tool for a structured view.
  3. Read the product page for your platform — every one carries a buyer’s guide covering the partner-program ladder, services, costs and questions worth asking.
  4. Build an RFP from the product-specific templates, or let the advisor generate a shortlist matched to your requirements.
  5. Verify certifications and references before any commercial conversation.

Why an Independent Directory Matters

Most “best partners” lists online are pay-to-play rankings or agency blog posts ranking themselves first. This directory takes a different position: no sponsored placement, no imported review scores, and a published methodology for how data is gathered and corrected. Partnership tiers are recorded from public vendor programs with sources and last-checked dates; reviews pass human moderation before publication; and when information could not be publicly verified, profiles say so rather than papering over the gap. That restraint costs polish but buys trust — and for a decision that typically commits six or seven figures over multiple years, trust in the underlying data is the entire point of using a directory at all.

Partner Directory FAQs

What is the CX Partners directory?

An independent directory of 2,000+ implementation partners, consultancies and agencies across Adobe, Salesforce, Google, Microsoft, HubSpot, Databricks, Snowflake, Tealium, Mixpanel and 25+ platforms — with verified partnership tiers, company data and moderated customer reviews on every profile, and the sources behind each claim documented.

How do I find the right partner for my platform?

Filter the directory by product, verified partnership tier, country and company size to cut thousands of candidates to a dozen; read profiles for evidence rather than adjectives; shortlist three firms; then run a shared, scenario-based RFP so answers stay comparable. Each product page carries a full buyer’s guide for its platform.

What do partner tiers like Platinum, Summit or Elite actually mean?

Top tiers signal sustained certified headcount and delivery volume in that vendor’s program — Adobe Platinum, Salesforce Summit, HubSpot Elite, Snowflake Elite and similar. Treat tier as a credibility floor, not a verdict: verify individual certifications on the named delivery team, and remember tier rarely transfers between products of the same vendor.

How much do implementation partners charge?

Senior consultants at established partners typically bill $150–300 per hour in North America and Western Europe; blended onshore-offshore teams reduce effective rates 30–50%. Focused single-product projects run tens of thousands, enterprise programs six to seven figures, and ongoing retainers a few thousand to five figures monthly — with integration count and data quality driving budgets more than the license.

Should I choose a specialist or a multi-platform partner?

Single-platform specialists offer the deepest craft and senior attention when one platform carries the project. Multi-platform partners pay off when your stack genuinely spans ecosystems — one accountable team beats two vendors blaming each other across an integration. Global SIs suit multi-country program management, provided the sales-cycle team is the delivery team.

When do I need a partner instead of hiring in-house?

Four reliable triggers: a new implementation or re-platform, a migration between vendors or versions, a rescue of an underperforming instance, and day-two operations. Below roughly 20–30 hours a month of genuine need, a support retainer beats a hire on cost and coverage; sustained full-time need argues for in-house plus a partner for depth.

Are the reviews and rankings in this directory paid?

No. There is no sponsored placement or partner self-service: partnership tiers are recorded from public vendor programs with sources and last-checked dates, reviews pass human moderation before publication, and directory ordering uses verifiable data — tier, company scale and customer rating — never payment.

What should a partner RFP include?

Current-state architecture, integration list, data volumes, required SLAs and two or three priced scenarios drawn from your roadmap — scenario pricing exposes how a partner thinks and what work really costs. Product-specific RFP templates for every platform in this directory are available on the RFP page.

What are the biggest red flags when choosing a partner?

The bait-and-switch bench (seniors sell, juniors deliver), quotes given without questions about your estate, company badge walls offered instead of named-team credentials, resistance to documentation and knowledge transfer, and reporting built on vanity metrics. Any one of them predicts an expensive engagement.

Which platforms does the directory cover?

Nineteen platforms and 100+ products: Adobe Experience Cloud, Salesforce, Google Marketing Platform and Google Cloud, Microsoft Dynamics 365 and Azure, HubSpot, Databricks, Snowflake, Tealium, Mixpanel, Amplitude, Sitecore, Optimizely, SAP CX, Oracle CX, Bloomreach, VWO, OneTrust and AWS customer-experience services.